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The Home Depot

  1. Indiana
  2. Carmel Store

Reviews, get directions and contact details for The Home Depot

About

To contact Customer Service please call (866)466-3337, then press option 7.

Story

The Carmel Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Carmel, IN residents. Let us help with your project today!

Address: 9855 N Michigan Rd, Carmel, IN 46032, USA
Phone: (317) 870-7680
State: Indiana
Zip Code: 46032


Opening Hours

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 10:00 PM
Saturday: 6:00 AM – 10:00 PM
Sunday: 8:00 AM – 8:00 PM

Update Info
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Reviews
I wish I could give zero stars. My husband and I went to the Zionsville Home Depot today, a 45 minute drive, to purchase a refurbished lawnmower he saw two days ago. We were excited to see it was still there but were disappointed that it did not have a bag. We asked for a bit more of a discount but the gentleman there, Mike, wouldn't budge and didn't even offer to check or ask a manager. We decided to buy it and went to pay. We asked if we could make certain that it ran before paying for it and were told by another gentleman that we couldn't. When the cashier rang it up she said it was showing as already purchased and told us we had to go to customer service. No apologies or anything. At customer service we were told it was indeed already purchased but no one had put a sold tag on it. Once again, no apologies, no effort to make things right. My husband and I left angry and we certainly will encourage friends and family to never go there. Four different employees showing that they really didn't care just floored us.
7 years ago (02-09-2017)
Home Depot is always a good place to buy what you need and they honor the USA military veterans by offering a discount (Menards does not).
7 years ago (16-11-2017)
The worst customer service I have ever got in any store I will never go to that side ever again.
7 years ago (19-01-2018)
Nothing short of extraordinary. We live in east Carmel, much closer to HD's main competitor. But I will make the drive. The service at this store is A+. A young man (~30s, but I'm sorry I didn't get his name) was a great help in selecting a power tool and went well beyond the call of duty in helping my wife with some hardware, which he found on the website of a different company (since HD doesn't carry it). Even the checkout clerks are pleasant and amazingly helpful. I will drive the extra distance. And probably buy some of their stock, too!
8 years ago (09-07-2017)
We went to the store to buy a Zero Gravity Chair for $24. We had just bought one on 38th Street. We went to Michigan Road to see if they had one too. There weren't any in the spot for them so we asked someone to see if they had anymore somewhere else. After searching they (two associates) said they did not have any but we could go to customer service and they could order them for us for the $24. Great, so we went to customer service, stood in line and explained to the lady at the counter what the other associates had told us. First off, she acted like we were lying to her, secondly she was rude to us and basically told us "that is not how it works" in a very condescending tone. Her customer service skills are quite lacking. The way we were treated was quite frustrating. We believe we will just give all of our business to Menards. Thanks but no thanks Home Depot.
8 years ago (01-07-2017)
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