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The Home Depot

  1. Florida
  2. Valrico Electronics Store
  3. Valrico Hardware Store

Reviews, get directions and contact details for The Home Depot

About

To contact Customer Service please call (866)466-3337, then press option 7.

Story

The East Brandon Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Brandon, FL residents. Let us help with your project today!

Address: 1524 E Brandon Blvd, Brandon, FL 33511, USA
Phone: (813) 655-3871
State: Florida
Zip Code: 33511


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Reviews
My husband and I ordered $6100.00 worth of appliances from Home Depot in Brandon Fl. In addition to the appliances I also paid Home Depot to install the microwave above the stove. In doing so , the installer drove a screw right through our 120 line. This repair has cost us $765.00 not including having to feed our family of 5 out for two weeks. I submitted the claim through the assistant manager named Michael. I was told their adjuster names Cedrick would be in touch within 24 to 48 hours after the submission of the claim. 72 hours went by and nothing, 5 days went by and still nothing. I have been in contact with Home Depot store manager named Maria who states it is not her teams responsibility as they did not install it (they used a third party vendor)and it is up to me to go through their insurance company. I called the insurance company and they stated they were still waiting to hear back from the third party vendor and there was nothing they could do in the mean time. I understand Home Depot used a third party contractor to deliver and install the units , however I paid Home Depot for installation not this other company. Home Depot needs to rectify this situation. I have been getting the go around for two weeks now and still have yet to even hear from a adjuster. Needless to say BBB is involved now !!!!
8 years ago (18-05-2017)
Never shop Home Depot, Valrico on 60 & Mt Camel. Purchased replacement refrig on Monday. It went on sale for $100 less on Wed, before delivery. Asked if my military discount could still apply to ordinary sale price (not a special buy nor coupon nor rebate). HD Valrico customer svc desk said no. Disbelief since Lowes always does, I called Home Depot on Adamo in Brandon, which said yes. Told this to Valrico store, which then agreed to do same to prevent my simply returning it w them and repurchasing on Adamo. I'm directed to Appliance Dept, where woman says changing the order to get sale price means waiting extra week for refrig delivery. Again, disbelief because orig order avail fir delivery in 3 days. Called Home Depot on 301 & Bloomingdale this time as it's a bit more convenient to me, says delivery available in 2 days. Shame on Home Depot Valrico - these lies to avoid giving military a discount on a small sale break for 7/4, ironically. Refrigerators so expensive nowadays - store making plenty profit already. Will shop Home Depot on 301 and on Adamo and never Valrico again.
8 years ago (22-06-2017)
Went to home Depot to pick up my on line order. Waited 20 minutes at customer service while the young lady tried to help another very agitated elderly man. After 18 minutes Two other people came up and stood right next to the customer being helped. I spoke up and said the line is over here but your lady went and started helping one. I said again I've been waiting in line for 20 minutes. She helped the first one and then started helping the 2nd so I went to returns and told them to return the 2 gallon wood finisher, I will get it from Lowe's. They can't find my order. Now your customer service lady walks over with a big smile and asked if I was being taken care of. I let her know I was very unhappy so she shrugs her shoulders and walks away still with the big smile. I have heart disease and cannot stand for long periods. Sick of the way your store treats older customers. Your rep knew darn well I had been waiting. She made eye contact at least 15 times while I waited. Your return lady tried to help. She was OK. You can take your HD card and your store and go to hell cause I am a Lowe's person now
8 years ago (23-04-2017)
Can't find any help one associate in Kitchen area don't have all day to wait
8 years ago (19-06-2017)
Great customer service here. While shopping for a refrigerator the associate not only price matched what lowes was offering but we also got the 10% off deal as well. The Home Depot in riverview wouldn't even give us the time of day, was very rude and unprofessional, and didn't seemed phased when we said we would go back to this location where they would honor the deal. They took much better care of us. This is how you keep a customer! We live across the street from the riverview location but I'd rather drive the extra miles to be better taken care of and valued as a customer.
8 years ago (26-02-2017)
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