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The Pet Center

  1. South Carolina
  2. South Carolina Pet Store

Reviews, get directions and contact details for The Pet Center

The Pet Center

About

Quality Pets and Supplies at fair and reasonable prices.

Story


THE PET CENTER offers the highest quality of Products on the market today. Since 1980, we have provided superior service to our customers and have assisted them in achieving their goals. Our experience and commitment to excellence have earned us the reputation as the best Pet Store in the area.

Our Values
Leadership:
At THE PET CENTER, you receive the kind of quality and service you expect from a leader. Our company is always evolving as the needs of our customers change to go along with new opportunities in the market. You can rest assured that, working with THE PET CENTER, you will enjoy the latest services, technology and developments in the industry.

Teamwork:
We make it our responsibility to know you and your business. We work closely with you to ensure that the solutions we provide are tailored to meet your unique needs and challenges. We are committed to your success.

Customer Relations:
At THE PET CENTER, our highest priority is satisfied customers. You are important to us and you can expect us to go the extra mile for your business. Superior customer service is the hallmark of THE PET CENTER. We are proud to serve you and work hard to earn your business.

Address: 3725 Renee Dr, Myrtle Beach, SC 29579, USA
Phone: (843) 238-0888
State: South Carolina
Zip Code: 29579


Update Info
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Reviews
I go in this store about 3 to 4 times a month! They have a huge amount of fish to pick from. And everything is neat in the store. They take great care of their animals as I've seen. I actually got my Peekapoo puppy from her a year ago! She is absolutely gorgeous! They handle every animal well. Even though I am scared of those two birds... they seem to be friendly. The staff have always greeted me and we're always helpful.
8 years ago (29-03-2017)
I wasn't going to post, but since I have read the replies from the owner on other complaints, I felt compelled to share my experience. I went into the store Jan. 18th around 1pm. The lady at the register never greeted me, nor spoke to me while I browsed, and didn't say a word when I left. Oh well. I was looking for the plastic caps for my cats nails. I didn't see them. I looked at the birds. I felt sorry for the big green bird because I saw him/her shivering the whole time. I felt like maybe it was a new bird who could have used some calming attention. Then I looked at the puppies. A lady grabbed one of the tiny puppies (like 2 pounds max,) plopped it on the table, pushed its head up, pried open its mouth, and then shot some medicine in. I couldn't watch anymore because I felt bad and was afraid what she did next would upset me. I left and felt uneasy. I had a pit in my stomach. I told my husband I would never purchase anything from that place nor step foot in there again. After reading the owner's replies I feel there is no love for the animals, but it's a paycheck that is important. IMHO
8 years ago (26-01-2017)
I've actually never had a bad experience in this store. The owner was absolutely lovely, and very polite. The staff greeted me and asked if I needed any help. I was able to hold just about any animals I asked for. All of the animals looked happy and healthy. So I'm not real sure where people are getting negative vibes from. Regardless I will continue to shop there. Besides, animals getting sick does happen. This should not reflect the owner or the store. This does happen. As far as the puppy, if he was sick then medication was necessary. The puppy isn't going to be willing to take the meds. He doesn't know any better. I'm not saying that man handling a puppy isn't necessary but when giving any dog or cat meds you do need to be stern and quick. I would know because I've done it. I've even given hamsters medications. It's not an easy process. Besides if you truly had an issue then communicating with the owner or available staff in a professional manner would have been appropriate. They will be more than willing to help you, and help you better understand the situation. Things do occur in a store where the staff can't monitor every second. Unfortunately, things do happen and the staff can't be in 2 places at once, so communicate with them...politely. And every store big or small always needs improvement and the only way for them to improve is to tell the store in person. Not over the internet. The store was great, just like any other small animal store. Regardless my experience was great and I will go back again.
8 years ago (26-03-2017)
Never have I ever encountered such rude staff. They all need to be taught better customer service! Was very disappointed
8 years ago (04-02-2017)
Very rude staff and awful customer service. It's so sad to see puppies in a dirty enviroment.The puppies were dirty and not cared for. The poor puppies were chewying the cages because they are teething. Give them a treat or something..to chew on besides the metal cage. Let me get back to the staff members, the big man with the shaved head was awful. Not friendly at all. We walked in and he said " .....nothing". And then he said " what do you need" really... sir you are so welcoming. I would not ever support this pet store by spending any money in it. Someone needs to check if this store is a puppy mill. Just walk in the store and look at the conditions of the puppies environment. It's truly devastating. If I had a lot of money I would buy all the puppies from this store, so they could be free from this store. But that would help the store to sell more puppies and grow there business. So sadly... I just pray for the puppies for now.
9 years ago (23-11-2016)
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