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Reviews, get directions and contact details for The Red Door Salon & Spa

Story

Adjacent to the historic Pentagon building and Arlington National Cemetery, The Red Door at Pentagon Row boasts a customizable menu across multiple service categories including massage therapy, facials, manicures, pedicures, makeup artistry, eyelash extensions, and a full service hair salon. Feet up or glam up as our team of expertly trained technicians helps you recharge, inside and out.

Address: 1101 S Joyce St, Arlington, VA 22202, USA
Phone: (703) 373-5888
State: Virginia
City: Arlington
Zip Code: 22202


Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 9:00 AM – 7:00 PM

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Reviews
☆UPDATE☆ I am changing my review from a one star to a five. Christina (location manager) contacted us and offered my wife a free spa. My wife loved her experienced and she said the staff were SUPER NICE and professional. We are reasonable people and this was the appropriate way to address our concerns. ☆UPDATE☆ This is the third time experiencing a billing issue with this location. Do not waste your time with this location. I received a call from my wife asking which credit card to use to pay for the massage. I told her I paid for her services in full. There should be a gift card reserved under her name. I asked to speak to the manager and he began to explain that the card on file doesn't work. I informed him that I don't know what card you have on file; however, I purchased a gift card and he was actually the person I worked with to purchase the gift card. I had to review my email to give him the gift card number. Hold in mine, I gave the representative the gift card number when I made the reservation. My wife is still at the location, sitting and waiting to leave. She is now upset and completely annoyed with her experience. I spoke to another manager and explained our experience and she only offered an apology.
7 years ago (27-01-2018)
I go to this location because of Edith and her wonderful massages. She is so professional and pleasant. She is a miracle worker. I like her energy. I highly recommend her. The location, on the other hand, needs some work. There are no hair products or a decent hair dryer in the locker room. You have to walk through the front desk with you wet hair to get to the salon area to use a hair product. Again, Edith is the only reason I go there.
7 years ago (20-02-2018)
Everything about my visit with the Spa was amazing from the very moment that I walked in. My massage and facial were very relaxing, and I absolutely LOVED my manicure and pedicure from Saina. I am sending my mom here so that she can have a great experience as well. I am visiting my mom in Virginia, and I seriously wish that there was a Red Door Spa in Alaska where I live. The atmosphere, customer service, and the services that I received were wonderful.
7 years ago (18-12-2017)
You expect great service from Red Door Spa and you GET it here. The staff is friendly, efficient, and professional. It's also a very clean, peaceful atmosphere. My massage therapist, Edith T., knows what she's doing! She's friendly, attentive, and very skilled. But, she doesn't talk a lot to make sure I totally relax and enjoy the experience. I've been going for years and have been satisfied every time.
8 years ago (17-08-2017)
While I do love the Red Door Spa, this location gets only three stars for two major reasons: 1) For the price you pay at this spa, they SHOULD validate parking. There is no free parking at this location. 2) Also for the price you pay, the waiting room is small and unimpressive! The snacks are also limited and cheap! All they have are those Delta Airlines cookies and the occasional apple or banana. It would be nice if they had better snacks and beverages. Other than those two gripes, the staff is absolutely lovely and I always have a great service. I am sorta a “spa snob”, so I expect more for the high prices you pay at Red Door Spa.
8 years ago (20-10-2017)
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