The Sands Resort

Reviews, get directions and contact details for The Sands Resort

Address: 801 Ocean Shores Blvd NW, Ocean Shores, WA 98569, USA

Phone: (360) 289-2444

Website

State: Washington

City: Ocean Shores

Zip Code: 98569

Opening Hours

Monday: 9:00 AM – 10:00 PM
Tuesday: 9:00 AM – 10:00 PM
Wednesday: 9:00 AM – 10:00 PM
Thursday: 9:00 AM – 10:00 PM
Friday: 9:00 AM – 10:00 PM
Saturday: 9:00 AM – 10:00 PM
Sunday: 9:00 AM – 10:00 PM

Update Info

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Reviews

What a great little place you're able to bring your dog. The inside of our Room was exactly like a Cabin. Could hear the ocean see the beautiful waves. Incredible breakfast in the morning. Very good place if you have animals!  I really loved how I had an (actual) key and a regular phone with a phonebook it was like being in a time machine. Would highly recommend.

 7 years ago (09-05-2018)

When we went to check in, they had screwed up our room. We were supposed to have a sliding glass door, double sinks, a couch, and a fireplace. Our room had none of that. Since we had a third person who needed to sleep on the couch, we went back to talk to the blonde lady who checked us in. She was VERY RUDE. I understand human error happens and there is nothing you can do when all the rooms have booked up before the mistake was discovered, but she acted like it was OUR fault and told me to "just sleep on the floor".  Maybe if I was a kid or teenager. Instead I spent the weekend barely able to move and in pain because my spinal trauma flared up. Not even an apology for the mistake, or the fact that I was going to be in quite a bit of pain/was in pain. Just plain rudeness all around... I will never come back here. This place has seriously gone downhill!!!

 7 years ago (22-04-2018)

Not the prettiest place, but very accommodating with friendly staff.  Short handed, but very relaxed which makes for a relaxing experience.  Pet friendly lower level room.  My only issue is they don't offer that information over the phone.  You have to know what you are looking for when making a reservation.

 7 years ago (01-05-2018)

We booked at The Sands Resort so the kids could swim in the pool during our stay. Our first impression upon driving up was how old and run-down the building was. Upon check-in, the receptionist informed us that the pool was broken, and wouldn't be fixed until the next day. We explained the importance of the pool, and how disappointed the kids would be. She was stone-faced and unapologetic. We asked if there was anything she could do to compensate us for this extreme disappointment. Her answer..."nope". In fact, she couldn't even reduce our rate by $3 so we could benefit from a lower rate than what we had booked. She blamed the new owners, the new computer system, and said we could take it or leave it. She didn't smile once. Since the booking was done through another source, and it was the day of our stay, we did not qualify for a free cancellation, so we continued with the reservation. We left with our keys, but called our booking source, and they got involved. When they called the hotel, a new receptionist told them that the pool was not broken. We returned to the hotel, saw guests swimming, and talked to them...the pool was never broken. It turns out, the first receptionist just didn't want to go back and forth between the hotels two offices to open the pool for us. Our online booking source was able to cancel our stay at The Sands, and book us into a much better and cheaper hotel with a working pool and friendly staff. I will steer clear of The Sands, and tell anyone I know to do the same.

 7 years ago (04-04-2018)

We took grandchildren for spring break. This will be last time EVER we will visit this hotel! First of all there are NO hot tubs as advertised " taken out last September" according to staff. There is nothing we can do for you was their answe9 for any problem. The staff freely said how unhappy they were and that many employed have left. Then 1st day our toilet plugged, we then waited 1&1/2 hrs so they could run to hardware store to buy a plunger!?! Really!?! A hotel this size and no plungers!!. Just rundown place. How about running down your rates to match quality of it and not use false advertising to keep rates up.

 7 years ago (13-04-2018)

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