The UPS Store

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We support small businesses with the products and services they need. We’re locally owned too. And while we know you love being on your own, with us, you’re not alone.

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The UPS Store Battle Creek offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Beckley Road Across From Bob Evans.

Address: 5420 A Beckley Rd, Battle Creek, MI 49015, USA

Phone: (269) 979-3388

Website

moc.erotsspueht@2621erots

State: Michigan

City: Battle Creek

Zip Code: 49015

Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

I have been using BC UPS for over 5 years now and have never had a disappointment with service or staff. In fact I’ve had exceptional on both! I recently moved from Michigan to Utah. I had a very expensive sculpture that I did not want to wrap and hand carry or send with moving company. The cost was not cheap for them to take care of this for us, but I had all faith it would arrive in the same condition. Ken the office manager suggested before he take it for wrapping I take a couple pictures of it showing it’s pristine condition. Great idea Ken. 
Unfortunately, once it left the Battle Creek UPS it was out of its protection. Once we arrived in Utah and opened our package we found our expensive sculpture was broken. Heartbroken as it is no longer replaceable, I called Ken at BC UPS Store. He was very apologetic and filed a claim immediately! From there all I can say is Ken, the Office Manager always handled my questions and concerns never handing me off to another employee. Within 6 weeks after we filed our claim Ken texted me and said the check was in the mail. I was so thankful that I used their facility and would continue, as this could have become a nightmare without his persistence with Corporate and this claim!  I’m in gratitude and highly recommend this UPS and it’s outstanding Office Manager, Ken!

 7 years ago (26-02-2018)

This store has the most amazing customer service!  I went in to ship a prepaid box off and Ken and Fitz were awesome.  They let me know that it had to be taken to another store and they also let me know that the other store wasn't currently open, as it was later in the evening..
They saved me time and gas!
I feel that they gave me excellent customer service.  I actually called the owner, Bob, and told him how happy I was and I will definitely be back (plus tell my family and friends)!

 8 years ago (04-10-2017)

They up charged me from the price I calculated on the ups web site. The price calculator on eBay also agreed with the ups website. It's FedEx next time. Or the USPS, they were a little higher than ups or fedex but not as high as the ups store. I'm not happy.

 7 years ago (24-04-2018)

I have utilized the Beckley Road UPS Store for the last several 3-4 years or so.  During this time I have been more than satisfied with the services used.  Bob and his staff are very flexible and willing to go above and beyond to support my request and service my normal mail, shipping, and other similar business needs.  They are always willing to accommodate any special request if at all possible. Given the fact some of my request have been quite challenging and out of the norm in terms of shipping various items I have nothing but the highest compliments for Bob and his team.  While the rules and regulations relative to shipping "non standard" items are ever changing Bob and his team are willing to dig in and ensure that the regulations in terms of Homeland Security are followed. I would highly recommend their UPS Postal Mailbox service as well as any of the other many services provided.  They offer a strong value proposition coupled with an agile staff that is always super friendly and accommodating.  

Keep up the great work and great service.  

Jason Smith

 8 years ago (08-05-2017)

I wish all the stores in Battle Creek had the kind of customer service that Bob and Julie provide at their UPS store. They have the best staff who are always courteous and efficient. I never worry about my packages being correctly and on time. I have shipped over seas and domestically. They are the best!

 8 years ago (13-08-2017)

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