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The UPS Store

  1. New York
  2. Albany Store

Reviews, get directions and contact details for The UPS Store

The UPS Store

About

We support small businesses with the products and services they need. We’re locally owned too. And while we know you love being on your own, with us, you’re not alone.

Story

The UPS Store Albany offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Westgate Shopping Center On Central Avenue.

Address: 911 Central Ave Westgate Plaza, Albany, NY 12206, USA
Phone: (518) 458-8181
moc.erotsspueht@9363erots
State: New York
City: Albany
Zip Code: 12206


Opening Hours

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews
Busy store, staff does a good job at a lot of different things. Free parking, better than most UPS stores.
7 years ago (13-04-2018)
I wouldn't even give this store a star. We drove over an hour away and we called the store up with a few mins of closing and spoke the one of the workers and asked if we would be able to drop it off for shipping on Monday and they said as long as we are in the store we can do it. Well let me tell you, we pulled up and they were still inside and darted out the back door because they saw my wife and I pull up. Never seen someone run so fast in my life after stating " if we are still in the store." Right that sure happened. Not. I hope you guys don't get anymore business in that store.
8 years ago (22-07-2017)
On point every time, whether it is picking up, or getting things delivered to me. And awesome staff also!!!
8 years ago (23-08-2017)
The service from this store amazed us. While typically we expect to get what we paid for, rarely does it work out so well. To explain: We needed to ship some valuable artwork to Florida. These pieces were glass enclosed. Our first thought was to the moving company we had used previously and after a quote of several thousand dollars began investigating other options. FedEx, other movers, freight companies and then spotting an ad from the UPS store in Westgate we called and after explaining our needs we were contacted by Chris the manger. Chris asked for all dimensions, a rough idea of weight and values we wanted for insurance. He then called back with a quote in the $700 range that was broken down by component so we could pick and choose options if desired. We were happy with the comparative low cost and took the entire package. We choose to have the items picked up at our home, crated and advised when to have them delivered to Florida. Christian and a helper personally picked up exactly when scheduled, called us when prepared for shipment and on the date we had asked them to ship they did so and emailed us a tracking number so we could follow the shipments progress. As is typical of UPS the shipment arrived exactly as scheduled, 3 days Albany to Florida via ground. But then we began to realize just how good this store is. The quoted price of $300 for building a protective crate did not close to explaining what we got. Each piece of artwork inside had multiple layers of protection, sticky paper on the glass to prevent scratches, plastic wrap, paper, bubble, Styrofoam and of course the wooden crate itself. Every piece arrived in perfect condition. We highly recommend this UPS store and it's staff for any shipping needs.
9 years ago (22-10-2016)
I was at this UPS store today and I needed to send out a very important package to my mother and I was surprised by the level of customer service I received.The package was quite fragile and was wrapped very well. I would recommend anyone with fragile packages to come to this UPS store as they take an extraordinary amount of time ensuring your package is secure.
8 years ago (25-07-2017)
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