facebooktwitterpinterest

Reviews, get directions and contact details for The UPS Store

Story

The UPS Store Lansing offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Inside The Frandor Mall Next To Kroger.

Address: 503 Mall Court - Frandor Mall, Lansing, MI 48912, USA
Phone: (517) 664-1855
moc.erotsspueht@9215erots
State: Michigan
Zip Code: 48912


Similar places near
Tuesday Morning Tuesday Morning 18 meter The staff was nice and they have some good deals, but definitely not a "trendy " plac...
Guitar Center Guitar Center 25 meter Nice employees who aren't pushy if you tell them you're just looking. When I did deci...
Kroger Kroger 29 meter Staff is really cool with me. They always r so nice and welcoming! I'm a 3rd shift Se...
JOANN Fabrics and Crafts JOANN Fabrics and Crafts 63 meter I love Joann's the staff is not always the most friendly but the store alone is amazi...
Rite Aid Rite Aid 178 meter Convienent and easy to shop here. Staff are all very friendly and willing to help fin...
Party City Party City 184 meter Unprofessional; security guard was looking in on me ever 10-15seconds, hardly anyone ...
Michaels Michaels 188 meter This Michaels in particular always seems to be heavily crowded and very understaffed ...
Kirkland's Kirkland's 232 meter Blown away by the lack of customer service.
Better Health Store Better Health Store 278 meter I love the lunch bar. The only place I know to get a fast, good, healthy and afforda...
Mattress Firm Lansing East Mattress Firm Lansing East 358 meter I had a great experience purchasing a mattress from Mattress Farm thanks to the sales...
Sears Sears 458 meter Tim at cashiers station in tools made a good shopping experience into a GREAT one! Re...
Staples Staples 555 meter My employer has a an account that prepays for printing orders made. We ran into an is...
(Oades) Big Ten Party Store West (Oades) Big Ten Party Store West 924 meter The best store I've been to here. Huge selections of beer, cider, and liquor. Many op...
Quality Dairy Store Quality Dairy Store 1 miles Great customer service. Always very nice and ASK about using your Qd card. Most CSRS ...
Village Party Store Village Party Store 1 miles Decent prices on beer, pretty good selection of beer and liquor.
Speedway Speedway 1 miles Nice clean station. Customer service good. And nice to buy things from there. Would r...
Archives Book Shop Archives Book Shop 1 miles I love this shop! Nothing like going into a sea of books!
Rite Aid Rite Aid 1 miles Love this place! Jesus runs a great place. Staff is friendly and helpful.
Reviews
Sent a package out from this store. My package then got returned back to the store. So I went back into the store to try to figure out why it was returned. After I looked at the package I found out the reason. The apartment number was wrong on the slip (that UPS types into their system) The accidentally put a "5" instead of a "S". Which is understandable. But then they said it was my fault that this mistake occurred and I would have to re pay for the whole thing in order for it to get re-shipped! Obviously I wasn't going to do that for a simple mistake they made. They gave me a phone number to corporate UPS and I spoke with the head of customer service, she then said "I'm sorry for this to happen, since the location you shipped it out from is a privately owned location there is nothing we can do. But if I were them or If you were to ship it out of a corporate store, we would have shipped it out free of charge. It's unfortunate they wouldn't do this for you." Wish the situation was handled better, I'm sure this store could have done something about this situation instead of blaming their customer and saying there is absolutely nothing we can do.
8 years ago (04-05-2017)
Came here on a Saturday morning, traveling from out of town, to get some closing docs notarized and overnighted back. Mike was here, to notarize the docs, and he also was efficient and calm and helped me get through a huge stack with ease. He also was able to assist Other customers while I completed paperwork. In years of coming to UPS stores, he may be the best employee I have ever encountered. Truly.
8 years ago (22-04-2017)
Rick was rude and acted like I inconvenienced him. Please explain to me how the hell your behind a counter and can't even explain shipping properly. I was trying to be patient as his so called system was "acting up". I waited until he saw all the customers that came after me ... I counted 6! He checked them out all on the same "system" that was acting up. He quoted me different shipping amounts and times then says "oh it's only for 2 days". So I went ahead and paid $142 for 2 business days shipping which turned into a week. I called today and this idiot says he doesn't time to explain these things with me. PLEASE don't go to this location!
9 years ago (07-02-2017)
Everyone I've spoke to here is incredibly rude and made me feel stupid for not understanding how their mailing process works. I'm now being charged for an item I returned through UPS because UPS doesn't follow through and track their own packages. I should mention it was Rick the store manager who repeatedly interrupted me over the phone saying it was my responsibility to keep hold of my tracking number. I sent this package over a month ago... I assumed there was no need to track my package any longer so I threw it out.
9 years ago (02-02-2017)
This location is easy and quick. No problems whatsoever.
8 years ago (17-03-2017)
Comment on this business

to add The UPS Store map to your website;



We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy