Town Hill Auto

An amazing car buying experience period! I have way less then perfect credit, but I'm in a great vehicle now thanks to Bobby and Scott! They care about the people not just the sale. I've been to other places where I was lied too and led to believe they would do "whatever it took to put me in a vehicle" and I left with nothing more then another hit on my credit score. But not at Town Hill Auto! Bobby and Scott worked day and night to get me approval and to get me in the vehicle I WANTED, not what the company saw fit for me and I never was led on or made to feel like it was about them getting another sale. I would recommend to everyone to stop in and see the people at Town Hill and let the work FOR YOU to get you on the road! Thank you guys for doing it for the people of New London County! Your the best in the business hands down!
5 8 years ago (29-03-2017)

Bobby and Scott were great at first but when we went to ask about an issue with the car they stated they needed to collect another payment from us, even though the bank stated otherwise. We gave them the payment and at the end of the week the bank for the loan tried to take payment and cost us an additional 29.00 for the failed transaction. Went back to THA to find out what happened with the payment we gave them and without calling the bank or anything, Bobby brings me to the office for a refund. Why didn't the bank ever receive payment? Wouldn't you look into what happened? The immediate refund is fine because I got what I wanted but seems sketchy to me. Called the bank to verify and they had only received the initial payment from them!! Eva in the office is sweet. She handled my situation perfectly and even gave me the necessary steps to getting the $29 fee back. It's sad that their salesmen can't handle a very simple customer issue (like taking money and not giving it to the bank) and immediately tell you to "calm down" and that you "have an attitude" when you just want to make sure your car payments are going where the should. And this time, it didn't. So I had every right to go investigate the situation and thankful that I did.
2 8 years ago (22-03-2017)

I purchased a car from them and they were awesome to deal with. Nice car, no hassle, fair price, and they found better financing than I could get through my bank. I would definitely recommend them!
5 8 years ago (12-04-2017)

new people, newer cars! great experience! stop procrastinating , go get a car!
5 7 years ago (11-07-2017)

My experience with bobby&Scott was awesome, excellent above and beyond. These guys stuck their neck for us and put me in a really really nice vehicle And i will do what ever it takes to show and prove my appreciation. Thank you guys 😆😃🖒👍
5 8 years ago (31-03-2017)