Tuffy Tire & Auto Service Center

Reviews, get directions and contact details for Tuffy Tire & Auto Service Center

Address: 1124 S Garfield Ave, Traverse City, MI 49686, USA

Phone: (231) 946-1155

Website

State: Michigan

Zip Code: 49686

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

Zero star i was very disappointed when i walked out this place yesterday had my both front sides struts done & exhaust pipe i spend a lot of money when i got my car there's a cracked in the windshield driver's side. Im pretty detailed about my car when i dropped it off there's no such crack in my windshield. Shawn the manager said he talked to the owner & won't cover the damaged this is very poor customer satisfaction it didn't happened in my time it happened in your time. I been going to this place for brakes done & oil change the last manager here gives me a high customer satisfaction i had oil change & tire rotation when i got home i noticed 1 hubcap is missing i called him right away without questions asked he order a new hubcap for me when i picked it up it didn't match the other three hubcaps just to make me happy & satisfied he ordered 4 new hubcaps now that's a great customer satisfaction. Im not happy about the windshield damaged it's now all the way to the passenger side. I will never come back to this place again. Good luck next customer & beware that there's no customer satisfaction here now.

 9 years ago (14-12-2017)

ZERO STARS!! Stay far away from this place!! Brought my car in for muffler work and left with a dead battery. The mechanic even admitted to leaving my key on killing my battery. Both Jon and nick (owner and manager) both refused to fix my battery blaming me for it dying and refusing to replace it. Nick even insulted my family when I asked who left the key on he said "your mom left the keys on". Really professional guy. I was hung up on several times by both nick and Jon and told that they won't fix the problem that they caused and that I should just buy a new battery. 
My battery worked fine before bringing it there and now it's dead and somehow they think that's my fault?! Don't waste your time or money with this dishonest joke of a business.

 9 years ago (12-09-2017)

They do great work. 
They are fantastic people.   Thanks guys.   We appreciate it

 9 years ago (30-11-2017)

Went to Tuffy to get a free inspection as ADVERTISED and was told that I have to pay $39.00 because they heard that I have someone else do my work. This is total DISCRIMINATION. Do you guys have any idea how many people go there just for that reason. Maybe you shouldn't advertised something that you are not willing to provide. This is called false advertisement.Also to top it off, everyone was standing around doing absolutely NOTHING! I have never been treated so poorly in customer service.

Also I do OWN my vehicle that I brought to this shop. I WAS NOT car shopping!!!

 9 years ago (08-09-2017)

Tuffys in traverse city on S Garfield rd is the best place to go. I have had no complaints and have been more then satisfied with the work they have done. And they always treat you like family. I'll defiantly be doing all my car related business with them from now on.

 9 years ago (05-08-2017)

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