U-Haul at North Federal

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Moving Made Easier

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U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 8001 Federal Blvd, Westminster, CO 80031, USA

Phone: (303) 426-6155

Website

moc.luahu@lridbbf580227

State: Colorado

Zip Code: 80031

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Reviews

I went last Sunday 7/30 and it was a busy mess. There were two employees, one of the two in training on a very busy weekend.  I waited in line for over an hour to find no truck available because I was not smart enough to reserve on online. The employees did there best but  just had more customers then they could handle.  I left, scheduled a truck for thge following Saturday 8/5.  The store had more staff and this transaction went very smooth with the knowledge of the need to reserve on online for best service. The staff was friendly and helpful. 

 7 years ago (07-08-2017)

I had a few problems to get an appointment for a hitch installation for the day I needed it to be done. I had multiple phone conversations with the reps because they said that they didn't have enough parts to get it complete (after they confirmed with me that they did beforehand) and that their order wasn't going to come in until the day I had to leave for my trip. Eventually they made me have to go get my own hitch in fort Collins to have them install it for me on time. The location also has a small parking lot that is hard to move around in. And it is also not in a good area.

 7 years ago (20-09-2017)

Go somewhere else and save yourself a lot of trouble.  We made an online appointment for a trailer hitch installation and had to put in a credit card # to hold the reservation.  Upon arrival to the facility for the appointment they said the installation person was actually off for the day.  We decided to install the hitch ourselves since we had driven over 30 mins to the store so purchased the hitch there at the store and went home.  When we looked at our credit card statement we found out our card has actually been charged TWICE....it got charged for the hitch & hitch installation reservation we made online ($200) and then again for the hitch we got at the store.  After 7-8 phone calls made to the store and the call center this still hasn't been fixed. We have been erroneously charged an extra $200 and no one seems able to correct it.  Extremely frustrating.  I would give them no stars if I could.  Go somewhere else!!!!!

 8 years ago (13-06-2017)

Do not reserve a trailer from here. You will show up at your appointed time with your reservation number and they will not have what you reserved. And they are not even sorry about it. And they are rude.

 7 years ago (02-09-2017)

Worst Uhaul ever! Called to reserve a truck and was told to be there the next day at 10:15 to pick up the truck. Came in to pick up the truck only to be told they couldn't find my reservation. Once they did find it they told me my reservation had been "blue barred", meaning they had no truck for me. I get it, trucks are in short demand but I never got a phone call or message saying that they didn't have a truck for me, and if they dodn't have enough trucks why take reservations? I will never be back to this place. I am pretty sure nobody knows what going on there.

 7 years ago (15-08-2017)

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U-Haul at North Federal

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