U-Haul of Des Plaines

Reviews, get directions and contact details for U-Haul of Des Plaines

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Moving Made Easier

Story

Moving Made Easier

Address: 1560 S Mt Prospect Rd, Des Plaines, IL 60018, USA

Phone: (847) 298-1170

Website

moc.luahu@lridbbf250758

State: Illinois

City: Des Plaines

Zip Code: 60018

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

I used self pick up. It was really easy and fast. Car was clean enough and I haven't gotten any problem during the trip and drop off time. They are using technology which is faster and easier. You can also park your car over there and it's free✔ it's close to gas station so after your trip you can put the gas easily. 

 8 years ago (20-06-2017)

The absolute worst place I have been to.  Employees and manager.  Rude, disrespectful, abusive and condescending.  No help what so ever.  Should find another job.  They do not deserve to be affiliated with anyone.  DO NOT GO HERE!

 7 years ago (10-09-2017)

Customer parking and entrance  is ambiguous and disconnected, try to find customer parking on the west side, or get chewed out. Plenty of new equipment and vehicles. If you don't mind  the high risk of having a shocking customer experience, I see no problems with renting from here. Miserable individuals work here... Like a script out of "Matilda"

 7 years ago (25-09-2017)

Eduardo, the “General manager” is very rude and unprofessional. This is the 2nd time i ve rented from uhaul, both times were at different locations. Nonetheless, both experiences were really poor. There are so many other options. Staw away from Uhaul.

 7 years ago (22-09-2017)

This place is absolutely horrible. The manager edwardo is so rude and disrespectful. We rented a truck for 24 hours and when we called to add another day on the lady said oh well its already in the computer that its not due until 2 days later and she assured that we would only be paying the one fee of $20.95. So we drop the truck off before the time were supposed to have it back and low and behold I look at my bank statement to find out I have been charged 3 separate times totaling about $130.00 ... I have been trying to get intouch with the higher up manager to get my refund for the past week now and its like going in circles. Ugh! Never rent a truck from this location go to 101 e rand rd. . Ste D in mount prospect... The manager/owner Scott is amazing .. Helpful .. Kind .. Never over charges you for anything and just an all around great guy. The only reason we didn't go thru him because he was out of town for that week we were moving. Hope this helps ...

 7 years ago (09-08-2017)

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