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U.S. Bank ATM - Austin Bluffs

  1. Northeast Colorado Springs
  2. Colorado Atm

Reviews, get directions and contact details for U.S. Bank ATM - Austin Bluffs

"At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us and enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals – large or small – our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender."
Address: 3505 Austin Bluffs Pkwy, Colorado Springs, CO 80918, USA
Phone: (800) 872-2657
State: Colorado
City: Colorado Springs
Zip Code: 80918


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Reviews
Great service everyone was extremely friendly. This branch had been closed for a while, its nice be able to go in and have a seat with a banker face to face. Sometimes it's super busy in there but they are all still attentive and amazing! Great Job!
I was in your bank today and was greeted immediately by a few employees. They answered all my questions, and understood what my needs were for applying for credit cards.
Be very cautious with this unprofessional, crooked bank. Even when they are in the wrong, and admit what they did was wrong, they will not make things right with the customer. If you are thinking of opening an account at US Bank, I would think twice about it. If you already have any account, be cautious, they do not practice good business. Apparently I am not the only person who feels this way, with 2.4 stars, that speaks for itself.
Terrible customer service. Called and tried to work out fees that were being charged after being a customer for a great deal many years. And could not get refunded the $36 fee worked out, even though I paid tons of fees using ATMs so I decided to close my account and just bank with ENT who charges dramatically less at ATMs that are not theirs.
Update: After seeing the multitude of people with the same issue as me, I filed a complaint with BBB. I should have known better after seeing so many other people with false overdraft fees! I should have never given US Bank a second chance! Run as far as you can! I had an issue with a CLOSED account, and they had to refund me overdraft fees because of THEIR error, not mine. But because my new account was incorrectly set up another US Bank error and the fees were notated as "courtesy refunds" the next US Bank error they have successfully stolen more money from me as "overdraft fees". Closed my account as soon as the manager at this bank dismissed me. RUN FAR AWAY!!!!
This is the worst us bank branch I have ever been to. On a Friday afternoon they only have one teller working and a line out the door. That's pretty much every single day. It's best to plan ahead and make multiple trips to an ATM. Avoid going inside this branch at all costs. Even the small one's inside grocery stores are better run.
USbank has become a horrible place to bank. This branch is awful and Robin and Pam are absolutely no help. We've been banking here for decades and the utter lack of basic customer service is unbelievable. USBank has closed quite a few good branches and now wait times are appalling and customer service doesn't exist. After holding an account here for over 2 decades I will be closing all our accounts and finding a new bank.
We had an account here for our Girl Scout troop for almost 3 years. I was very disappointed at how much the fees were to have an account with this bank. Most of money the girls earned went to cover statement fees at this bank. Also, customer service is lacking. Robin Buckley with whom helped set up the account was helpful at first but when it came to closing it out became very rude. You do not ask a customer basically to stop speaking when they are trying to explain the situation. Very rude and condescending. They did take care of the account and we got it sorted out, but I would not recommend this bank for any Girl Scout troop. Find another bank if you can.
The new hours are really inconvenient. I am going to be switching to a different bank real soon. Be careful when y ok u deposit a check and your account balance reflects 200 dollars of the check that cleared and you use it it will put your account in the negative. Just another inconvenience that you have to put up with at this bank.
Use to love going here then all the teller's that were very friendly and help full disappeared? Now everyone is new, one of the tellers told me I filled out my deposit slip wrong, which i had been feeling out the same way with no problems for years! So he changed it and caused all kinds of problems with my account! So unfortunately I'm looking for a new branch to Work with! Very disappointed with this one!!!!
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