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U.S. Bank Branch

  1. Summerlin
  2. Las Vegas Bank

Reviews, get directions and contact details for U.S. Bank Branch

U.S. Bank Branch
Address: 7451 W Lake Mead Blvd, Las Vegas, NV 89128, USA
Phone: (702) 254-3147
State: Nevada
City: Las Vegas
Zip Code: 89128


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews
I arrived at US BANK at 9:00am March 9,2018 to open a checking and savings account, I was directed to banker Christian, he asked for my drivers license and I informed him my addresss is different, I just moved. He said in order to move forward I need a paper bill, I informed him I have an electronic bill and two form of identification, he said we require a paper bill to make sure the address is correct, I then stated I have a electronic bill, and I can confirm the address, he repeated him self, I stated can I please see this in writing, he stated we don’t have it in writing it’s up to the bankers discretion, I then asked to speak to the supervisor, after waiting for 15 mins (which was not a problem) the supervisor was shuffled and just clocking in, no eye contact, trying to get his work day started, stating the banker has the discretion to require a paper billing if he’s uncomfortable, and ended with, will this be all, I was really shocked to be treated that way, and at this point speechless, I requested the corporate number from the supervisor (Damien Yadao) And called the 1800 number I informed the customer service rep of what happened and she apologized for my experience and stated I could speak with an sales rep over the phone and start an account, without a paper bill- At this point I feel discriminated-
7 years ago (09-03-2018)
I go in to open up an account. I waited for an hr and noone helped me. Noone even acknowledged me sitting there. The manager in the first office just sat and looked at me every10 mins and still said nothing. Not even a smile. Very rude. Also while sitting there I noticed they are a very slow branch. You will be waiting minutes just to see a teller. The lines weren't even long smh. Customer service is horrible. I'll bank elsewhere!
7 years ago (25-09-2017)
This place is awesome. The teller's are very professional and the bankers are extremely nice and explaning things in a way you can understand it. Damien is awesome and so is Victor. I highly recommend the employees for job well done with great customer service skills. I love this place
8 years ago (17-11-2016)
I have been using this branch of U.S. Bank since the Spring of 2013 and have found the personnel outstanding . Any questions are answered clearly...the staff is friendly and helpful. Great customer service...Thank you!
8 years ago (04-01-2017)
No money in the ATM super useless
8 years ago (31-07-2017)
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