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Reviews, get directions and contact details for Umberto's of Lake Grove

About

Zagat rated pizzeria, voted Best Pizza on Long Island for the past decade.

Address: 111 Alexander Ave, Lake Grove, NY 11755, USA
Phone: (631) 862-6777
moc.evorgekalsotrebmu@ofni
State: New York
Zip Code: 11755


Opening Hours

Monday: 11:00 AM – 10:00 PM
Tuesday: 11:00 AM – 10:00 PM
Wednesday: 11:00 AM – 10:00 PM
Thursday: 11:00 AM – 10:00 PM
Friday: 11:00 AM – 11:00 PM
Saturday: 11:00 AM – 11:00 PM
Sunday: 11:00 AM – 10:00 PM


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Reviews
Terrible delivery service! I ordered food for my family at 5:15pm the other night and they said 45 minutes. After an hour I called to see what was going on and was told my food was out for delivery. After another 20 minutes I called again and I was told I must be at the end of several deliveries even though my house is less than 4 minutes away. The driver showed up with a bill he changed from 43$ to 48$ when I confronted him about it he went to his car and said he was calling the restaurant to find out. While he was heading to his car I noticed some of my food was missing (it was also cold), and called the restaurant myself, and at the same time went to get him he was in his car but wasn’t calling the restaurant. Once the total was cleared up I gave him a 50$ bill and asked for five back because of the poor service he didn’t even apologize for forgetting some of our food and demanded I give him a bigger tip and that he would get the missing food. But because he was angry and irate I didn’t want him back at my house. The manager did however make right the situation but I had to go there to get my sons food and my refund. My suggestion never ask for delivery.
7 years ago (07-01-2018)
I had the worst restaurant experience of my life there. A sit down dinner with family took a half hour for anyone to take our order and an hour to get appetizers. They also say us in an area that was cramped to the point of being a possible fire hazard. The appetizers and rolls were awful compared to other similar restaurants. We had enough and started to leave after two hours and the food came out as we were leaving. We tried to just take it to go and got charged full price (and an expensive full price for what we got!). Plus, the bathrooms were extremely dirty and 2 out of 3 locks were broken on the bathroom door. This place doesn't deserve your business and there are plenty of alternatives out there that are closer, cheaper, and much better.
7 years ago (24-12-2017)
Not just good food everything was so great. Thank you for wonderful hospitality UMBERTO'S.
7 years ago (30-12-2017)
good service, The Stuffed Pepper was very good, tasty and robust, like the garlic knots, the Caesar Salad was also well crafted. Stopped in about an hour before closing time, and they very very nice
7 years ago (12-11-2017)
Good Pizza, very clean, prompt amd friendly pizza. Soups are also good.
7 years ago (07-12-2017)
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