United States Postal Service

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Address: 557 E Bay St, Charleston, SC 29403, USA

Phone: (800) 275-8777

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State: South Carolina

Zip Code: 29403

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Reviews

Lost my package, and then offered little to no help while not following through with the help they did offer.

 8 years ago (28-10-2017)

Somehow they can deliver my mail but not my packages, my tracking keeps saying that they were unable to access the address. There is a barrier on one side of the road due to construction, so you drive around it. Then you can access my address. 

I tried calling the location to discuss the package issue, and not once have they answered the phone. At one point they just blocked my number - so someone was able to interact with the phone system, they just didn't feel like answering. I will be ordering through private delivery means like FedEx from now on, no wonder USPS can't fund itself properly.

 8 years ago (12-07-2017)

If I could give this organization less than one star I would. Ever since our mailman got reassigned, the mail has been a mess. We are constantly getting our neighbors mail and our neighbors are constantly getting ours. Great for us because our neighbors on both sides live mostly elsewhere so we are constantly missing bills, checks, packages. We have even spoken kindly to the mail deliverer to try and get that resolved and with each person it's just an angry cold stare, instead of a whoops sorry I've been misdelivering everyone's mail constantly. It got to the point where we have a notice on our door stating the address asking the deliverer to please note it. With this we are still getting the wrong mail. Today I was tracking a package that's a bday present and it was out for delivery from 8 am. Finally at 530 we got our mail. No package, not even with the neighbors. I tracked it and it said "left notice." 1) there is no notice -here or at the neighbors. 2) since when do they leave a notice? Our packages are left strewn wherever they toss it and suddenly they're saying they left a notice? Right. Then I drove to east bay thinking I would catch them as they were returning. Just 3 mailmen sitting in the parking lot. I explained the situation and they couldn't have been less helpful. Just like our local mailmen they seemed a mixture of confused and annoyed; the rest just stared blankly. I know their job must be so stressful getting paid 50k to drop off mail in the wrong slots. 

The best part? The form online to fill out requesting "re delivery" for the mail I "missed" doesn't even work. 

Let's not also forget how one mailman maced my 20 pound french bulldog on my property just because he barked at him. The WORST

 8 years ago (24-03-2017)

This Place is the Worst! They Sent My Package Back To Me Empty and Wont Return My Calls About This Big Mess They Created!

 8 years ago (18-05-2017)

Finally!  Thank you Postmaster for finally getting a decent teller at this location.  The last three times I have visited the East Bay P.O., Jamal has waited on me.  He's informative, swift, and very pleasant.  Every time he has wished me a nice day.  Finally, it's a pleasure to visit this post office.  Now, if you could bring in three more people just like him it would be great.  Thank you Jamal for for your kindness and help!

 9 years ago (10-06-2016)

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