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United States Postal Service

  1. South Carolina
  2. Charleston Post Office

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United States Postal Service
Address: 6401 Rivers Ave, North Charleston, SC 29406, USA
Phone: (800) 275-8777
State: South Carolina
Zip Code: 29406


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Reviews
Not sure why everyone else is complaining. It's a post office. There's going to be a line. With that said, I've never had an issue with this particular branch. They offer help where they can, or they offer a solution that's within their ability. They have a customer service job where most people want unrealistic results. Be realistic. Be nice. I bet you'll get better results.
8 years ago (12-08-2017)
If I could give a negative number I would! My husband's shipment of an exclusive item (that is no longer available) was delivered to another house and the Post Office claims they don't know which house. Then, I'm waiting on an order to come in so I can finish sending off items to my family and the order was at the North Charleston location as of 11/8. I still haven't seen my delivery! It's been three days! What the heck is going on?! Absolutely horrible customer service!!!
8 years ago (11-11-2017)
I am extremely unsatisfied with this particular post office, it is the worst. I put a hold on my mail from August 30,2017 to September 11,2017. When I returned home all I received for 3 days was junk mail. I went to the post office to inquire where my mail was and was told there was nothing in the warehouse for me. I did my best to cover all my bills via phone as I did not receive them in the mail. On October 5, 2017 (Nearly 1 month later) low and behold, inside my mail box was all of my mail. Two late payments later, I was finally able to get in touch with someone at the post office to make a complaint and ask for a letter or my yellow post card I submitted. I was greeted with the usual attitude of an unhappy government employee. I was basically told that if I wish to use this type of service again, that I do so at my own risk. My advice to you is find a neighbor or friend to get your mail for you. These people don't care about you or your property. The women that took my complaint couldn't care less. No apology just as long as she got her paycheck. Oh and move out of the ghetto because customer service does not exist here.
8 years ago (10-10-2017)
My mail is left outside. My mail and my neighbor's mail is constantly being either lost or not placed in my box. Carrier is always on the phone so there is no doubt that our mail is not delivered correctly. I have had major repercussions from not receiving my mail. It has proven very costly and disconcerting. If you call th post office the wait is very long. At times someone takes a message and says that someone will call me back. I have never received a call back.
8 years ago (15-09-2017)
Ordered contacts and never received them. Called the eye dr and they looked it up and saw that they were sitting at the post office for 5 days. Said that they couldn't deliver them and that they had left a note. Um, not sure why they couldn't deliver, I have a front porch. And there was no note. I called the 800 #, was told it was a 45 to 60 min hold time. I held, cause we need our contacts, for 58 min then it went silent and disconnected.
8 years ago (09-08-2017)
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