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Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 1860 NC Highway 801 S, Advance, NC 27006, USA
Phone: (800) 275-8777
State: North Carolina
Zip Code: 27006


Opening Hours

Monday: 9:00 – 11:00 AM, 12:00 – 5:00 PM
Tuesday: 9:00 – 11:00 AM, 12:00 – 5:00 PM
Wednesday: 9:00 – 11:00 AM, 12:00 – 5:00 PM
Thursday: 9:00 – 11:00 AM, 12:00 – 5:00 PM
Friday: 9:00 – 11:00 AM, 12:00 – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Have had issues with the post office off and on for the past 10 years. It has really went downhill in the past couple of years. Packages are routinely damaged, mail is put in the wrong mailboxes on our street on a regular basis. A mail carrier last summer handed my mail to a friend walking up my driveway! Luckily, I knew him. It is hard to be able to talk to the Postmaster as she only works in the morning and the phone has a constant busy signal. Went there today to complain that photographs that were clearly marked and had two layers of cardboard protecting them were damaged because the mail carrier folded the envelope in half to cram in the mailbox. She stated that they would have the carrier pay me for the photographs if I would bring an invoice but I told her she was missing the point - I just want good mail delivery. I told her I had to move my business address to another county to have good mail delivery. I'm not worried about the money from the pictures. She just walked off while I was trying to talk. It seems pretty clear the post office does not care about customer service at all.
9 years ago (25-05-2016)
Our mail has been delivered to neighbors and vice versa. This has happened twice in the past two weeks. Besides there being an issue with the mail containing private, personal information, you are delaying the owner in receiving their mail on time. This can cause problems when you are expecting a bill etc. The two recent incidents involved me and a neighbor that shared the same numeric address but lived on different streets in the neighborhood. She received my mail (which contained a very important piece of mail) and about three-4 days later, I received her's. This is a serious issue and needs to be handed immediately and effectively.
9 years ago (11-12-2016)
These people are the best! If you ever have a problem, they will do everything with their power to resolve it. Always friendly and always smiling. You're usually going to run into a neighbor so it'sa good place to catch up on the local "news".
10 years ago (14-08-2015)
We continue to have mail go missing and receive mail that doesn't belong to us.
9 years ago (19-12-2016)
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