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Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 8653 16th St, Silver Spring, MD 20910, USA
Phone: (800) 275-8777
State: Maryland
Zip Code: 20910


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Reviews
After moving to the neighborhood a year ago, I have frequented this post office quite often. The people who work here are incredibly friendly and up beat. Going to any post office isn't particularly fun, but I alway leave here reminded that good customer service and positive energy go a long way.
8 years ago (10-06-2017)
Tremendous improvement in the past couple of years. Complete the USPS online survey using the website on your receipt. I think the feedback helps the management gauge customer service skills.
8 years ago (29-05-2017)
Since I came to USA they were my best agents when I use post office to send and receive letters & other related. I know them since they were on 2nd street. When they moved to 16th street I followed them.What an incredible customer service!!! They knew how an excellent customer service like this can change a business for good. All of them deserve to get the SUNSHINE AWARD certificate with some bonus money. May GOD bless all of them. Tamiru Tiguh Inika
8 years ago (05-07-2017)
They make you get out of line with packages that wont fit and then they make you get in the back of the line. Worst post office ever
9 years ago (18-02-2017)
This is a smaller but cleanly location that often has to deal with difficult customers. The line layout is not that great but it's pretty well staffed. The post master is amazing. I had a lost package and thought they would write it off as gone but they found it immediately. He personally handed it to me. Everyone on the route is nice. They are good about letting you place dropoffs which is a big efficiency step that they all should take.
9 years ago (07-06-2016)
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