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Reviews, get directions and contact details for United States Postal Service

Address: 1301 Clay St, Oakland, CA 94612, USA
Phone: (800) 275-8777
State: California
Zip Code: 94612


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Reviews
I work nearby and have to use this post office for its convenience. I witnessed as well as experienced in person many times the rudeness, impatience and unprofessionalism the Staff working there, especially some female African American staff, exhibited to the customers. One example of my multiple unpleasant personal experiences with them: I tried to resend a package previously mailed from this EXACT Post Office returned due to a labeling reason and asked a female staff sincerely: "This package was returned last time. Are there any changes recently in the labeling rules?" Instead of answering it, she said something like: "Do you want to mail it or not?", "I can give you a phone number to complain." "Do you want me to repeat?” Crazy! Avoid this Post Office if you have an option. Do NOT use their service.
8 years ago (30-05-2017)
They didn't have any medium flat rate boxes out, only large and small. When I asked if they could put more out she told me to get in line (15 people in line). This is something that you shouldn't have to wait in line for, just do your job and make the boxes available like they're supposed to be. So rude, so lazy.
9 years ago (21-12-2016)
You have to manually fill out the little paper slip and write the address on your package. They do not print out the blank shipping label like other post offices. No self-service machine. Also, I would advise people to buy stamps elsewhere -- you can acquire stamps at most convenience stores like 7/11, Safeway, etc.
9 years ago (06-06-2016)
Not too crowded most of the time
8 years ago (25-03-2017)
Staff(some indian lady) was really rude. Extremely bad customer service and didn't even respect the customers.
9 years ago (30-08-2016)
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