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Reviews, get directions and contact details for United States Postal Service

Address: 640 Clematis St, West Palm Beach, FL 33401, USA
Phone: (800) 275-8777
State: Florida
Zip Code: 33401


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Reviews
Absolutely the rudest staff. I sent an insured and certified letter it never made its destination. Instead rerouted opened and sent back. No explanation just another $25 to re ship letter. The manager Gave me a disconnected number to the agency that opened the letter. This place always screws up. Every single time. Go with FedEx from now one.
8 years ago (28-08-2017)
I actually had a nice experience when I visited in person. There was someone to help at the line to move it along and provide information. My review is for the phone service - or lack there of. What is the purpose of having a phone number if no one answers it (not even a machine)? It just says enter remote access code after ringing several times. Apparently I need to make an appointment for my passport, but no one ever answers the phone. It does not even seem to be setup for someone to answer. There should be punitive actions that we as tax payers can take when a public function that we pay for is so blatantly neglected.
8 years ago (28-06-2017)
Showed up with all my paper work except the picture to issue a passport and the clerk told me they didn't do that. I told her the government's site had that location listed to which she replied well that's a mistake. She was not rude, she was just very clueless.
8 years ago (19-09-2017)
Priority package has been sitting there for 4 days now and doesn't even belong there 33411 not 33401 people. Damn good thing I paid extra for priority shipped on the 15th way to go.
8 years ago (22-08-2017)
I am out of state and just had the worst experience with any USPS branch ever! The man on the phone was extremely condensending and sarcastic when all I asked was for him to give me a few suggestions on options I could do. I advise anyone who is thinking of calling in Saturdays not to. I am so disappointed with the service and mistreatment of loyal customers
8 years ago (03-06-2017)
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