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United States Postal Service

  1. Florida
  2. Palm Beach Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 10299 Southern Blvd, Royal Palm Beach, FL 33411, USA
Phone: (800) 275-8777
State: Florida
Zip Code: 33411


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Reviews
Out of 45 reviews, 35 of them have one star. Ridiculous! Earlier this month, I was never left a note or tracking number on my door indicating that they had tried to deliver my package. A few weeks later when I discovered it apparently had been sitting at the post office, I rescheduled the delivery. Day after day it didn't arrive, and the tracking status changed to "unknown". Mind you, this was a prescription - something you don't want to lose. After days of calling the post office to no avail, wasting time on the phone with the pharmacy to have a replacement prescription sent, my husband decided to drive down to the post office and lo and behold there it was. I wonder how many other "unclaimed" packages are sitting there??? And for the love of God, PICK UP YOUR PHONE!!! What business doesn't answer their phone? Ever??? Next time I'll use Fedex!
8 years ago (25-07-2017)
Been calling for a week straight, no answer. Held my package at this location for 4 days before delivering. Left a note on my door that reads to call to schedule the package pick up yet NO ONE ANSWERS THE DAMN PHONE.
8 years ago (06-07-2017)
The worst service you will ever recieve. DO NOT GO HERE. Everyone that works at this location should be fired.
8 years ago (28-09-2017)
I went to this location for passport services. I waited in line for 15minutes for the lady to rudely tell me they do not take passport pictures (even though it says that they do on the USPS website). I drove to Walgreens to get my photos taken and then went back to this location 20 minutes lady. Again, I stood in line for another 15 minutes for the lady, again, to rudely tell me that I do not have an appointment. When I asked how to make an appointment, she did not answer and instead told me they're booked till the end of June. When I asked for another location that I can go to as a walk-in, she said it was too late (3pm) in the day to go anywhere else. This location needs more experienced workers who are able to answer questions and have better customer service skills. Being that this is the only location here in Loxahatchee that has passport services, I am disappointed with how this office handles this service.
8 years ago (12-05-2017)
Everyone there is very nice and try to help customers as much as possible.
8 years ago (26-08-2017)
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