United States Postal Service

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Address: 22023 SE Wax Rd, Maple Valley, WA 98038, USA

Phone: (800) 275-8777

Website

State: Washington

Zip Code: 98038

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Reviews

This is the very worst USPS I have ever dealt with.  Multiple occasions where office staff are inconsiderate and show no compassion. 
I can only assume the delivery drivers are incompetent. I just moved to this area and already had two occasions where packages were marked incorrectly and undelivered. 
And, they never answer the phone. 
Spoke with "management", Doug, and he seems to have troubles communicating truthfully. Mentioned the sent me a letter, I ask
where they sent it and the story changes.
They did not send communication of any changes up holding my mail and simply decided to just not do so, without informing me or letting me know what my options were. 
Good to see where my tax dollars are going. And feels great to be ever so warmly greeted as a homeowner by this maple valley post office.

      
      
      
 8 years ago (20-06-2017)

Go to Ravensdale instead. TheSe people are unbelievably incompetent.

 8 years ago (13-10-2017)

We are having an issue with packages being deliveries to our house.  About 4 weeks ago we got a new mail carrier and she wont leave our packages on our door step. The reason is that we have dogs in our house not outside but in our house. Since she can hear them barking she wont even stop or attempt to delivery and drives off making us take time off to get our packages. The old mail carrier walked up left them at the door no problem , The new one gets in her car and before she starts her route or get to my house says that we don't have a secure area because of our dogs which are behind a 3 inch door? We have contacted them and they are not resolving the issue. We have never had problems in the 12 years we have lived here and no we do and they wont do anything about it. Awful

 8 years ago (17-03-2017)

The ONLY delivery carrier that never even attempts to deliver packages, leaving the "sorry we missed you" note in the box every single time. I try not to shop with anyone who ships USPS but sometimes it still happens. And since my husband and I work for a living during the week we have to wait until Saturday each time, planning our day off around the USPS package hostage negotiation, to retrieve my packages. USPS is absolutely the worse. UPS, FedEx, DHL, OnTrack, and Amazon, all deliver to with no issues, meanwhile if something is accidentally send by Postal Service I have to this a week and plan my weekend around it. Not to mention the line at the post office for the one person who usually tends to the whole counter alone and talks about herself with each person for forever without a care in the world while while half the people in line all waiting with our "brownish-pink slips" in hand impatiently waiting makes it even extra torturous.

 8 years ago (13-05-2017)

I've gone to this post office several times, every employee I have had has been very helpful and pleasant. I also usually never have to wait more than 10 minutes and the line is generally short (though likely depending on when you go), but I've always had a good experience and fast service compared to my visits to other post offices.

 9 years ago (20-01-2017)

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United States Postal Service

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