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Reviews, get directions and contact details for University Automotive

University Automotive

About

Automotive repair and maintenance. Specializing in gas, diesel and hybrid vehicles. Located near Sacramento, Carmichael, East Sacramento and Arden Arcade

Mission

Hi,
Our names are Craig and Amy Heiser and we started our business with the idea that we wanted the friendliest business in Sacramento. The friendliest auto repair business in Sacramento would be good, but the friendliest business, period, would be GREAT!! We have worked hard over the last 16 years to make this goal a reality. We would like to share this experience with you.
We are so very lucky to have so many clients that wanted to tell us that we were doing the job right, that our clients have voted us “Best Auto Repair In Sacramento” for 2008, 2009, 2010 2011 and 2012 on the Channel 3 KCRA A-list. We also were picked “Best Auto Repair” by ‘Sacramento Magazine’ and Top 3 Auto Repair Shops in Sacramento by ‘Sacramento News and Review’ in 1999. Thank you again if you voted for us!!

A few things that make us stand out is first our staff. We are very proud to work with the best people in the business.
Also our 5 year 50k mile warranty on most repairs. And yes that's not a type-o. We warranty the parts and labor for 5 years or 50,00 miles.
And our timing belt warranty is for the manufactures recommended interval. That's is up to 105,000 miles.
We use the best parts and have the best technicians so we know we can stand behind our work.

Address: 2111 Northrop Ave, Sacramento, CA 95825, USA
Phone: (916) 488-6710
State: California
Zip Code: 95825


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Reviews
Donald and everyone at University Automotive are wonderful! Their prices are fair and reasonable, they don't sell services that are unneeded, they find ways to stack coupons and specials, and they perform great work. In addition, they are always friendly and smiling. They are the best auto repair shop!
9 years ago (19-01-2017)
After my husband and I reached the end of our rope with our previous technician, I was referred to University by a friend of mine. Even though University was a little out of our way, I trusted her judgment and decided to check them out. After a few conversations with Donald (on the phone and in person) and Craig (on the phone) about my situation and services, I found them to be, not only knowledgeable, but trustworthy, timely, and responsive. That's basically what I want in an automotive service; I don't expect much more. However, University takes it to the next step. Their shop is immaculate (outside of the dealership, I've never seen an immaculate automotive shop), their employees are genuinely polite and helpful, they have a shuttle service, AND they left me with a thank you note and tasty goodies in my car. Highly recommended.
9 years ago (17-12-2016)
Came in and asked a favor for a project I was working on. They were very happy to help me out. They are always in a great mood. Thanks, Scott Nichols
8 years ago (20-02-2017)
Great place to take your car in. They are very honest and they are very helpful. They back the work they did on my car. Thanks again.
9 years ago (14-01-2017)
I had called for an estimate, on how much It will cost to fix my car . thw owner said that they do not give qoutea over the phone and that he charges high for his services and u has to go look up the part to see how much it will be that's why . What does that to with me I asked ,myself. If u have a business open to the public for consumer to spend there money for you're services and labor , they should acomadte there customers. Instead of acting like the custom is inconvince , or imposing on there businesses.
9 years ago (05-12-2016)
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