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University Federal Credit Union - 5th & 5th

  1. Central City
  2. Bountiful Bank

Reviews, get directions and contact details for University Federal Credit Union - 5th & 5th

Address: 490 E 500 S, Salt Lake City, UT 84111, USA
Phone: (801) 481-8805
State: Utah
Zip Code: 84111


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Reviews
First of all, what kind of Bank won't change an exited toddlers change into bills? I guess I could've lied andsaid it was mine. Then you surely would've deposited it... I don't believe you when you say you can't count the change. What kind of Bank doesn't have a change counter?! Do no business use your services?! But maybe I do believe you don't have the capacity to help a little guy given the obvious incompetence of the teller I was working with. The card I got never worked in the first place. Only the chip so I found myself charging my credit card constantly at places that didn't have a chip reader. When I went to fix the problem, it took a solid 30 minutes because the teller didn't know what he was doing and was too shy to ask for help. Any other bank, I can go in and have my card replaced in less than 5 minutes. So, not only was I dealing with a bored, disappointed toddler but your incompetence as well. After leaving with my new "fixed" card, that I now have found ALSO doesn't work!!! I'm furious! Then to top it all off, we get 6 more cards in the mail? What in the actual... You know. Okay, rant over. I'll take my money and go to a credit Union that knows the they're doing.
7 years ago (19-08-2017)
I've been going here for 15 months now. I have five accounts. I ALWAYS write the specific checking number on the back of each and every check. Regardless of the teller, there is ALWAYS a 100% fail rate on them depositing these. I don't know how to make it any easier for these tellers. Today the man deposited one check into an entirely different persons checking account. When I asked him to reverse it, I was given an eye roll and a head shake. We'll be moving our funds to another bank.
8 years ago (04-02-2017)
SO FAR SO GOOD...SO CALM DOWN PEOPLE : }
7 years ago (07-10-2017)
The downtown University Credit Union is in a convenient location. They recently got a new manager who is very friendly and easy to talk to. The tellers are friendly and happy to help. My cu makes applying for loans easy. The rates are great. I get all my loans here.
8 years ago (18-10-2016)
Worst experience I have ever had with a bank. Cross the street and go to American First if you want to be treated with any sort of respect or expect to bank in this century
8 years ago (25-01-2017)
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