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Reviews, get directions and contact details for Urban Cupcakes & More

About

Family owned bakery located at Hilltop Shopping Center in Virginia Beach.

Address: 616 Hilltop West Shopping Center, Virginia Beach, VA 23451, USA
Phone: (757) 222-0213
moc.liamg@avsekacpucnabru
State: Virginia
Zip Code: 23451


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Reviews
Everyone there is very nice let me point that out right away, however; this is the first time I have ever been asked to pay for cupcakes that I don't even have. Typically when placing a large order for a birthday or whatever you put down a deposit of good faith that you will be there to pick them up, typically half the price of total purchase. Not this place. They want it all up front leaving the customer no recourse if the product is not right or if it isn't done at all and to me that's a huge mistake for a new business to make. So because I forgot my military ID at home they chose to lose what would have ended up being hundreds of dollars in business over $13. Yeap they willingly have up what would have been a life long customer for $13. It's a shame because like I said they were great people.
9 years ago (19-01-2017)
Best cupcakes I have ever tasted! The cannoli cupcake is my favorite. Customer service is always on point.
8 years ago (18-06-2017)
Only thing that tastes good is the frosting and the filling. The cupcake itself is horrible ! Better off buying some from Walmart
8 years ago (16-06-2017)
I brought in a picture of a design I wanted for a custom birthday cake. They made the cake in less than a week and it looked fantastic! Everyone was so nice and the fondant work was outstanding. They delivered it and everything went perfectly. Thank you Urban Cupcakes!
9 years ago (18-01-2017)
Cupcakes were fine but the girl helping me at the counter was not very nice. Any questions I asked got blunt responses which only made it so I had to ask additional questions to get the information I was seeking. The shop is cute and festive for the holidays though.
9 years ago (15-12-2016)
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