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US Post Office

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  2. Brighton Post Office

Reviews, get directions and contact details for US Post Office

Address: 525 Main St, St Paul, MN 55112, USA
Phone: (651) 639-9306
State: Minnesota
Zip Code: 55112


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Reviews
Doesn't matter what you are sending. Alton will somehow make you feel as if you doing something illegal. Can't even buy a book of stamps without getting patted down! Sent a Mother's Day card which was oversized and got put under the interagation spotlight. Demanding to know what's inside...IT'S JUST A CARD ALTON!! Don't go there ever.
8 years ago (22-05-2017)
We can deal with the weekly misdelivered mail. Yes it's weekly. Thankfully between the 4 of us neighbors who experience this have been okay with walking down the street to swap mail with the correct family. But the service at the counter in the afternoons that is given by the crabby older man is horrendous. As I have forgotten his name, I think it was something like Al, Albert, Alfred, but in case I am wrong he is large, wears glasses, looks like he is 70+ years old, I believe he's Caucasian and is the most rude man I have ever met. I stopped going in to that office for years because of him. I have complained over the phone to management. There are numerous discussions about his horrible behavior on Facebook. So many people have complained about him. But then it stopped and the word was out that he hasn't been seen lately so I've been stopping in. I've had great service each time, fast, very fast. Rarely has their been a line. My usual time to stop in is between 4:30 and 4:45. I use prepaid, preprinted, First class international labels. I always bring them to the counter to have them accepted. My son often runs them in as I am recovering from surgery and use walking devices and need the handicap access and often there is none available and parking is scarce. So this last time it was crowded in the lot so my son ran in. 20 minutes later he's still inside and none of the cars up front have left and it's almost 5. 10 minutes later the lady who is parked next to me comes out and I hear her tell her son, who was waiting in the car, that it was awful and she's never going back. 5 minutes later I see someone has left an open spot near the front so I pull into it. I waited as a few people came out. No one is looking happy. It was around 5:25 and I went inside the lobby. There was a customer being helped and one waiting in front of and behind my son. A lady came ou laughing. Not happily, in frustration. She said to me that man is nuts. She waited for the next customer to come out, the talked about how horrible he was to them. My son let me in the doors as the man wouldn't accept our packages. 1st he said they were a 3 ounces over. Later I went to a Minneapolis post offfice and found that no, they were not 6 ounces, they were indeed 3 ounces as the label said. And that the price I prepaid was the same at either weight. 2nd he said its after 5 and he can't accept the packages after 5. My son had been in there for at least 50 minutes as we arrived at 20 minutes to 5. At 5 he locked the doors. Now he wasn't kind or even neutral about this at all, he was very nasty in his manner of speaking to us. We left and headed to a PO that was open later. My son tells me several stories of the nastiness that this man was spewing while he was waiting in the lobby. The worst being a lady who was speaking English but had an accent. My son said she was very clear and understandable in her speaking. She was mailing an international package and was at the post office at 4 to do so. But this man is so slow that it was now after 5 when she reached the front of the line and he refused to take her package because it was after 5. The worst part was every time she spoke he cut her off and yelled, not spoke, yelled loudly that she needs to speak English he can't understand her. She was speaking English, understandable English. He's just a rude and nasty man. Shame on the New Brighton Post Office for having his man be the face of their post office.
8 years ago (13-06-2017)
Like others, this location is very busy with usually only 1 person at the counter. I try to use the self service kiosk whenever possible. A good number of people in line could use the kiosk, but I think, are not aware of it or how to use it. Maybe if a staff person from the back, during busy times, help customers use the kiosk, it would improve efficiency of the post office.
8 years ago (15-02-2017)
There was a tree cutting service that had parked a trailer by my mailbox. It wasn't in front of them but just ahead of them. I watched the mail carrier pull right up and behind the trailer and was sorting my and my neighbors mail. I thought, Oh, good, she's going to be nice and step out of her truck to place it in our boxes. WRONG!!!! She BACKED UP and sat on the street for another 3 minutes as the tree cutters were maneuvering the truck. I thought, Oh good, she's going to get out of the truck and place our mail in the boxes". WRONG, again. She drove right on by. I got in my car and followed her up the street. Got out of my car and asked for our mail. I asked her why she didn't get out of her truck and take 1 step to place our mail in the boxes. She said' I'm not obligated'. I said, you sat for almost 5 minutes doing absolutely NOTHING. She said that she is just too busy. A random act of kindness would have been so nice. She also had 3 piercings in her bottom lip that so inappropriate for a USPS carrier.
8 years ago (02-02-2017)
Never had any issues while bringing in packages to send out. The guy working the counter is kind of mono-tone which may come off as an idgaf attitude, but I don't believe that to be his intention. He is very knowledgeable, and knows how to do his job which I can appreciate. If you go in 3pm-close you're going to wait in a line of 5+ people at ANY post office in the metro. At least that's my experience.
8 years ago (15-12-2016)
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