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United States Postal Service

  1. Randall Manor
  2. Brighton Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 1015 Castleton Ave, Staten Island, NY 10310, USA
Phone: (800) 275-8777
State: New York
Zip Code: 10310


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Reviews
Liars. Every time I track my package, it's either delayed or says "delivered" when in fact it was not, and most likely will be delivered the next day. Why the HELL say you delivered it when you didn't?! Especially when I'm paying for 2 day service. What are you doing instead?? It's really annoying and I'm always left assuming my package was stolen. They're definitely making a habit of doing this because it happens just about every time I'm expecting a package.
8 years ago (19-05-2017)
This has to be by far the worst USPS location I've had to deal with. They do not deliver my packages to my home, EVER! Thus costing me carfare to have to come physically pick up the packages, as if I haven't already paid to have the items shipped to begin with -_- They don't pickup pre-scheduled delivery pickups, not even the ones that are paid for -_- The management has the nastiest attitude whenever I have a complaint about their crappy service. If you could use another location, I strongly recommend it.
8 years ago (24-05-2017)
Our branch mail order firm interacts with the 10310 USPS on a daily basis. Since 1989, Our experience with the staff of 10310 continues to be most POSITIVE. Our mail carriers throughout the years have been and continue to be dutiful, dependable and pleasant. On occasion we may receive a misdirected piece of mail. we simply give it back to them the next day. these things happen. When we have occasion to visit the station in person we find the window clerks to be efficient and helpful. As must be expected at times there may be a wait, but when observing the windows while in line it is obvious the clerks are doing a good job. it is not difficult to see they are faced with much adversity in the course of their work. and too often many of the patrons they aim to serve are clearly demanding, impatient, crude and insensitive which is uncalled for. As for the top management in the station, we certainly can not say enough good things about these two dedicated women. They are prompt, professional and most pleasant. They are readily reachable, knowledgeable and most helpful whenever we call upon them. Based on many years of experience we can truthfully state we are most pleased with the service we receive from our local postal service. And when the infrequent but inevitable human error may occur with the delivery or receipt of mail we find the staff always quick to assist and rectify. And we must all realize that the " IMPOSSIBLE " should not be expected of them, on a daily basis the scope of their work is endless. A big THREE CHEERS for our USPS workers at the 10310 station, they deserve it ! .... and shame on you folks that would spend time to PUBLICLY defame them as a whole on this site due to some isolated incident. It is most likely you folks could not do their job as well as they do. You are fortunate that a public platform for them to rate YOU is not in place. this sincere and unsolicited comment from the C F Mercolot company, SI, NY 10310
10 years ago (15-02-2016)
I have a PO BOX with them since 2001, that's 16 years! I moved to a neighboring zip but kept the BOX there because they know me and always do the right thing. On more than one occasion they showed understanding when I came with the box fees late. My only beef is that their budged over the years has been cut to the point where there are at most, even in the busiest of hours, maximum, two clerks at the front windows. So the neighborhood grew and the poor post office shrunk. I'm sticking with them though. Thanks PO 10310!
10 years ago (17-02-2016)
Don't never delivered the package just put a pink slip in the mailbox they always saying nobody was home when it's always someone home
9 years ago (15-08-2016)
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