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United States Postal Service

  1. Holder
  2. Florida Post Office

Reviews, get directions and contact details for United States Postal Service

"Visit your local Post Office™ at 11800 N Florida Ave! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better."
Address: 6906 N Florida Ave, Holder, FL 34445, United States
Phone: (800) 275-8777
State: Florida
Zip Code: 34445


Opening Hours

Monday: 9:00 AM – 12:00 PM, 1:00 – 4:00 PM
Tuesday: 9:00 AM – 12:00 PM, 1:00 – 4:00 PM
Wednesday: 9:00 AM – 12:00 PM, 1:00 – 4:00 PM
Thursday: 9:00 AM – 12:00 PM, 1:00 – 4:00 PM
Friday: 9:00 AM – 12:00 PM, 1:00 – 4:00 PM
Saturday: 9:00 – 11:00 AM
Sunday: Closed

Update Info
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Reviews
How is it China can track my packages better and more accurately than the local postal service. It’s been in your possession for 4 days now, and it still has yet to even be entered in the system. But China tells me when it gets farted on sideways within minutes. I feel like this is a DIRECT reflection of our government local, state and federal. It’s completely disgraceful.
The black woman with a long braid in her hair working the front desk on the morning of 2/1/2024 was AWFUL!!! I came in there to look for a package that was falsely marked as vacant by my carrier and she would not help me at all. I tried to be as polite as possible and was still met with such rudeness? Tried telling me the tracking number I had was “fraudulent” because it was China Post. HUH? Not everything that comes over seas is fraudulent. It showed on MULTIPLE official mail tracking websites that USPS was the last company to have it. She would not even attempt to look where they hold packages per their own website they’re supposed to hold vacant packages/mail for 10 days. She lied to my face and told me it would not be there. It wasn’t until I pressed further and got a supervisor involved to finally look, and what do you know? It was there, where they hold packages! Unbelievable. If it was up to her, I would’ve never received my package. I work in healthcare myself and know how stressful jobs can be, but you need to remember you are a government employee and these are people’s money you’re messing with! If you don’t want to take an extra 10 minutes to correct a mistake on your end, you should not be working in government. If you have a missing package and they’re not willing to help you, press them and get a supervisor involved! Otherwise you will just be bullied into leaving and you’ll never get it. :
Literally THE WORST location I have ever encountered. I paid for a mailbox to be re-keyed 2/2/24 and they lost the keys, the work order and had no information regarding the service. Even after I supplied a receipt AND a transcribed voicemail from them stating the keys could be picked up and the box was done, they had no idea what I was talking about. It took me placing THREE set ice requests through corporate which took them 72 hours to respond to each one and then filing a complaint to be investigated before anyone responded via email. I had to show up in person 3 times and finally got my box re-re-keyed and got my keyed delivered today, 3/22/24. The incompetence is unmatched
This post office deserves every low rating they get. I tried so hard to keep from rating badly due to the fact that I wanted to give the place a chance. There are so many instances where the rating isn't warranted. But the only thing I've learned is if there are multiple low ratings, then there is a reason why. No one answers the phone and no one here wants to help. I've looked for help many times with packages and mail and every time I've been spoken over, sent in a circle of misinformation, and ultimately dismissed. If you have questions or need help, you can immediately feel that these people don't want to work with you. Somehow this location makes you feel bad for asking for assistance. If you are within the zipcode of this post office like me and your mail happens to route through here because of it, I feel for you.
Awful terrible service. They’ve never answered a single phone call in their entire lives. A package of mine was being held there while I was out of town and I was calling for days to get an extension and never was able to speak to anyone. As a last resort, I had a friend go in with my ID to pick up my package for me and they were unwilling to release it to them even though I gave written consent. Everyone they interacted with was rude and condescending. Stop acting like it’s an inconvenience to do the job you’re paid to do.
I got to this location almost exclusively and everyone is always friendly and ready to help. If you go during peak hours you'll need to wait but that's just true of any place. I never have any issues with mailing packages here with a qr code.
Horrible service provided. Rude customer service not helpful. I asked one question and she responded to me whispering that it was not her problem just because I was in rush to go to work. Never returning here again and you better train your staff for basic customer service skill since she clearly has none
Rodney was extremely kind and helpful with helping us mail our package today on 1/24/24. Incredibly kind customer service!
Super long lines and only two people working. How the hell does that work? People have places and lives to go and do. Worst post office I’ve ever walked into.
Rude & not helpful there is an older white lady who works morning. Who is always very dismissive. Not helpful at all. If you do not like people or the job please work elsewhere!
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