United States Postal Service

Reviews, get directions and contact details for United States Postal Service

Address: 10 Brookley Ave SW, Washington, DC 20032, United States

Phone: (800) 275-8777

Website

State: District of Columbia

City: Washington

Zip Code: 20032

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

Incredible slow and rude to customers. They show no interest in taking care of the customer.  It is sad the USPS doesn’t have internal reviews of under performing post offices. This is easily the worst one I have been too. Take long lunch breaks and don’t open on time.

 9 years ago (17-01-2018)

Go to the Post office to mail my package at 2pm. Note on the door says she takes lunch m-f 2-3. So I go back this next day at 3. Note on door says she will be back at 3:30. This is highly inconvenient. Which wouldn't be so bad if the staff was friendly and not slow as molasses. Save yourself the trouble. Go off base.

 9 years ago (08-11-2017)

The service is slow because normally they are only staffed with one clerk.  However they have always been very pleasant and one lady in particular always tells me to have a blessed day!  More than makes up for the wait.  Keep up the great work ladies!

 9 years ago (07-09-2017)

Note for others: they are closed mon-friday for lunch hours 2-3pm. I am only giving 3 stars because this is not posted anyway on the website and you do not find out until you get to their door and see the sign.

I have never experienced terrible customer service here as long as I come in knowing what I need and am pleasant with them. You do need to do research ahead of time on what type of postage youll need or they may over charge you on accident.

 9 years ago (11-08-2017)

I see an emerging pattern. Customer service is poor. Area is dreary. Hours are inconvenient. Oversight seems non-existent. A poor reflection of the USPS. Just open a Fed Ex or UPS on base. At least they are customer-focused.

 9 years ago (10-04-2017)

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United States Postal Service

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