US Social Security Administration

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Address: 7263 N Lake Dr, Columbus, GA 31909, USA

Phone: (877) 784-3688

Website

State: Georgia

Zip Code: 31909

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Reviews

Excellent staff!   I needed to complete a name change form and get a new security card.  The staff was pleasant and addressed my visit very quickly .  I appreciate the warm and friendly environment.  It was nice to be greeted by the officer who assisted with the process of pointing me in the right direction.

 7 years ago (18-10-2017)

The first comment I have is people bringing children/babies that cry all the time. This is a government office it is not a place to bring a baby. The kids crying and constantly wanting to be entertained is annoying. The second comment is the woman that was supposed to help me was so rude and nasty. She never looked me in the face. The first thing she said was "WHAT DO YOU NEED"? I would think she should say May I help you. She told me two times. "YOU think you heard that" I am no liar, I could not have dreamed up the information I was giving her. After and hour of listening to her rudeness. She never did finish the questions I had. She leaned back in the seat looking the other way. So I did the same I had all day to sit there. She finallly said. "YOU do not EVER need to come back here again." I asked her what did she say. She repeated it. I think she was so out of line and rude. I would never tolerate that type of behavior if I was her boss. She has a very poor attitude.

 7 years ago (27-09-2017)

I want to thanks Mrs Roberson for reaching out and making all of my concerns clear. She took the time to find out all the information that i need in a professional way. She also made it clear to me if i need help make sure i call her direct. She also blessed me with good news about my case. So im thankful to have her on my case. Thank you Mrs Roberson.

 7 years ago (09-08-2017)

I was there on 20 October 2017 the staff was very friendly and helpful  kayla was so great she helped me out alot. Thank you

 7 years ago (20-10-2017)

I went into the local office to update banking and my new address, and the guy who "helped me , " gave me a hard time doing so.  Even though I had my drivers license, and provided personal information about myself, he still treated me like I was trying to scam the system. I forgot my social security card, because I don't make it a habit to carry it around with me, since I am a victim of identity theft. I couldn't answer one question, my children's fathers social security number, and I told him that I didn't know it by heart being that we were never married, I had it at home. My 15 year old son had give his name, age, and where he was born . Before the guy would even accept my banking information. I was also told that I would have to come back to make changes to my address. When I asked him if he would give me proof of the changes, I was told that I would receive it in the mail. That was over a week ago, and I'm planning on going back to the office because I have yet to receive any form of conformation , hopefully I don't have to deal with the same person.

 8 years ago (29-07-2017)

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US Social Security Administration

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