facebooktwitterpinterest
mobil menu

Value City Furniture

  1. Maryland
  2. Maryland City Furniture Store
  3. Washington Grove Furniture Store

Reviews, get directions and contact details for Value City Furniture

About

From living room furniture to home accents, Value City Furniture stores offer a wide selection of sofas, sectionals, tables, beds, mattresses and more.

Story

From living room furniture to home accents, Value City Furniture stores offer a wide selection of sofas, sectionals, tables, beds, mattresses and more.

Address: 12055 Rockville Pike, Rockville, MD 20852, USA
Phone: (240) 503-7047
moc.fcv@troppusbew
State: Maryland
Zip Code: 20852


Update Info
Similar places near
Bob's Discount Furniture Bob's Discount Furniture 273 meter I went into Bob's Discount Furniture last weekend. My goal was to buy a sleeper couch...
buybuy BABY buybuy BABY 1 miles My mother and I went to the Rockville store early Saturday morning on a mission to ge...
Thomasville Home Furnishings Thomasville Home Furnishings 1 miles Terrible customer service at the Rockville location. Ordered a desk over 6 weeks ago...
Little Homestead Furniture Little Homestead Furniture 1 miles The table we ordered is beautiful! And it was a true pleasure doing business with L...
Sunday Kitchen and Bath Sunday Kitchen and Bath 3 miles Sunday Kitchen and Bath were consummate professionals who transformed my small, cramp...
Modern Mobler Modern Mobler 3 miles Absolutely love the furniture and the way the staff is set up. Staff is extremely fri...
Designers Work Room Designers Work Room 5 miles I gave Designer Workroom a relitively difficult task of upholstering 2 antique chairs...
Pottery Barn Kids Pottery Barn Kids 5 miles This location is the first in this format. The staff here is very attentive and offe...
Pottery Barn Pottery Barn 5 miles My Buchanan Roll Arm twin sleeper chair was delivered with defective workmanship. I b...
Mattress Warehouse of Rockville - North Potomac Mattress Warehouse of Rockville - North Poto... 5 miles The worst customer service experience I’ve ever had. Sales rep did not explain anythi...
Garden Center at The Home Depot Garden Center at The Home Depot 6 miles
Pacific Kitchen and Home Pacific Kitchen and Home 6 miles this place is a joke. If you want have nothing better to do with your life your at t...
Violin Bow Rehair & Repair Violin Bow Rehair & Repair 6 miles
Target Target 6 miles Clean and well maintained, has most everything I need. Good (though of course not exh...
Twice Is Nice Consignment Boutique Twice Is Nice Consignment Boutique 7 miles Expensive ...Very expensive... not much merchandise
Washington Grove United Church Washington Grove United Church 7 miles Experience real community! We're called to share the love of Jesus Christ as a family...
Cost Plus World Market Cost Plus World Market 7 miles Typically I love this store. But today I made a return. For that I was denied a pa...
Roche Bobois Roche Bobois 7 miles Worst customer service ever! Never buy something at Roche Bobois, you will regret it ...
Reviews
I called to ask questions about my bed that i purchased and the lady that help me purchased the bed was very helpful but i have not heard anything back after our conversations about my concern and the manager was no help at all gave a real dumb response to my concern.
8 years ago (13-05-2017)
Buyer beware! This store will tell you whatever you want to hear in order to close the sale. I started my order on June 9th when I was told delivery would not be a problem. Just give them a date and a time and they will work with me with a 2 hour window. Yesterday I finalized my order and requested delivery to my new apartment on June 29th after 1 pm. The customer service representative named Brie told me she could not schedule a time in the system and that I can tell the Hagerstown store my availability and they will schedule the time for me. Today Hagerstown calls to confirm delivery and tells me I can't schedule a time or a window. I am not available until after 1 pm. She said she could make a note but there is no guarantee. So after being mislead twice I told her that if I cannot have my bedroom set delivered anytime after 1 pm after being told by both the salesman and the CSR that it shouldn't be a problem I will cancel my order and shop elsewhere. She said that is fine and told me I needed to call the Rockville store to cancel. I call Rockville and ask for a manager. The person who answered the phone identifies herself as a manager (likely story since retail store managers rarely answer the phone). At this point I'm livid that I've been misled for 3 weeks. In the 7 minute conversation she never asked for my name or order number and decided to talk over me explaining their policies and procedures. When I finally told her about the poor customer service and after spending almost $2000 I will not take a day off to accommodate their schedule as it's their job to accommodate the customer she then told me I needed to speak to the Rockville store directly. I then said she already identified herself as being a manager of the Rockville store and she said she didn't and transferred me back to Hagerstown. Hagerstown then offered to call Rockville and have my order cancelled for me. Eve at Hagerstown was the only person during this whole process who actually had a clue on how to handle and upset customer. Long story short, the order has been cancelled and I'll be taking my business elsewhere. Beware of what these people tell you as they will say anything to get that sale. Sadly I admit I didn't read the online reviews beforehand. Now that I have I realize my error as I am not the only unhappy customer.
8 years ago (26-06-2017)
You guys i visited your store and i saw a very poor managment that feels about the store is closing and frustrated .They are not motivated to the job. Few floor employees on the floor. Finally i am not refer this store to sny of my family, friend anyone i know sorrrry.
8 years ago (19-06-2017)
Got a great deal on a sofa and loveseat, store is brand new
8 years ago (29-03-2017)
Comment on this business

Value City Furniture map

to add Value City Furniture map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2024 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0045 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy