Van Subaru

Reviews, get directions and contact details for Van Subaru

Address: 90 NW Vivion Rd, Kansas City, MO 64118, USA

Phone: (816) 527-8547

Website

State: Missouri

City: Kansas City

Zip Code: 64118

Opening Hours

Monday: 7:30 AM – 8:00 PM
Tuesday: 7:30 AM – 8:00 PM
Wednesday: 7:30 AM – 8:00 PM
Thursday: 7:30 AM – 8:00 PM
Friday: 7:30 AM – 7:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: Closed

Update Info

Similar places near

Northtowne Lincoln Used Cars 295 meter

CarSmart Auto Sales 1 miles Called and made an appointment to see and test drive this car I REALLY wanted. I got ...

Northtowne Mazda 1 miles Northtowne Mazda is, by far, the best dealership in the KC Metro area. My 2018 Mazda3...

Car Connections 2 miles I bought a 2015 Toyota Corolla from Wade. The price was pretty good but that was the ...

Vest Auto Sales 2 miles Love this place. Very professional and family-friendly

ARC Auto Store 2 miles I bought my car from Miles. Let start off by saying I hate car shopping. I don't like...

Jack Miller Auto Plaza 2 miles ASK FOR BRAD! Brad was amazing and made our entire experience enjoyable, pressure fre...

Northtowne Hyundai 2 miles Brian was the nicest guy ever - extremely personable and professional. Took my Elantr...

Drive Now Auto Credit 3 miles Drive Now Is An Awesome Place!! I would recommend anyone to buy a car from there. The...

Gladstone Auto Sales 3 miles I purchased a 2013 Honda Civic from them and LOVE everything about it. Great gas mile...

Northtowne Auto Sales LLC 4 miles

Midway Auto Sales 4 miles Very helpful staff treat you like your a customer rather than a inconvenience. Ive pu...

Credit Motors Inc 6 miles The best place if you don't have good credit.

A & Z Auto Sales & Services 6 miles

Action Auto Sales 6 miles My daughter bought a car from them. Everything looked good on the exterior, but when ...

El Ranchito Auto Sales 6 miles These ladies are great and easy to work with! And super helpful!! I went in told them...

K C Cars 4 Less, LLC 6 miles Best car experience I've had! Love these guys

Thoroughbred Ford 6 miles When I took my T.C. to Thoroughbred for the fuel vapor correction, I was extremely pl...

Reviews

I went to Van Subaru to trade in my 2016 Ford Escape that I was paying entirely to much for John Gillock was my sales representative that I had and let me tell you I put him to the test. Not only did I have a list of things I wanted, price range, special features, I also had my 18 month old with me. Not only did he meet my needs with my car request giving me a great trade in-value and the best possible deal on my 2018 Subaru Impreza and walked me through step by step, he helped TREMENDOUSLY with my son. They had a great train set to keep him entertained, they let him sit in the vehicles, had snacks readily available. The staff went above and beyond to help me through my car buying process! Highly recommended them! They will forever have my business!

 8 years ago (19-01-2018)

First, the positives of the Van Subaru is that they've always had a friendly demeanor and were usually pretty timely in getting information. That side of things is fine.

However, their level of skill and pricing for their auto work is dubious at best. You know most any dealer is going to be higher priced, but there are three instances I experienced that went above and beyond and turned me off from ever going here again.

1) I had some oil pressure regulator thing fail and there was oil leakage occurring. They fixed that for an okay price but said that the engine gaskets were also leaking. This is actually a common problem for Subaru in my model year and at that mileage. The estimate was in the mid $2000s for the work. However, I took it to my father-in-law, a mechanic, and he actually cleaned up the bottom of the car and took a further look and didn't find any leaks. A year later, still no leaks. So, in other words, the Van Subaru mechanics didn't take a deeper look and wanted to do a repair that would cost over $2,000.

2) My check engine light was on and I was having some shuddering and stuttering when starting and running my car. I took it to Van and waited over five hours and they said they still hadn't figured out the problem, but had checked out the electronics in the front of the car. I had to leave with the problem unresolved (with the idea to have to bring it back later). I decided to try a local mechanic and they diagnosed the problem within 15 minutes (chewed wires, likely by a squirrel or mice). How did the Van Subaru mechanics not notice at least six chewed wired while checking the electronics?

3) My door handle broke off. Van Subaru said the latching system inside the door was broken and the total estimate was over $400. I thought this suspicious since I could still turn the handle and open the door if I put something in there like a screwdriver to get leverage. If the latching system was broken, how was that possible? I bought a $25 door handle replacement and spent about a half hour replacing it after viewing a Youtube video on how to do so. The latching system was fine.

So, if I had listened to Van Subaru, I would have spent thousands of dollars more and wasted a lot more time than I did. That is the bottom line and is why a customer friendly front is not worth much if their mechanics are either shady or of low skill.

My next car was a Honda, partly because of my experiences with Van.

 8 years ago (11-01-2018)

Very positive experience, no pressure of any kind experienced when visited this location. I’ll definitely consider it in the future.

 7 years ago (04-03-2018)

I've purchsed two new vehicles from here and I feel that they're honest and fair when dealing with customers. Do your research before coming in and you'll walk out feeling like you were treated fairly.

 8 years ago (27-01-2018)

Great service! Always wash the car after any service. Seem fair with their pricing.

 7 years ago (10-03-2018)

Comment on this business

Map, Satellite View
Street View

to add Van Subaru map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=van-subaru&id=81129&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/van-subaru-i81129.html" target="_blank" title="Van Subaru">Van Subaru</a></p>

Reviews, get directions and contact details for Van Subaru

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies