VCA Pacific Avenue Animal Hospital

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Address: 10234 Pacific Ave S, Tacoma, WA 98444, USA

Phone: (253) 537-0241

Website

State: Washington

City: Tacoma

Zip Code: 98444

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Brought my cat here tonight, the vet was amazing. He let me know worst case scenario, best case scenerio and what his recommendations were.. and even though he talked about hospitalizing her and running tests, he was honest with me that treating her symptoms at home would be more affordable and that she was in good enough health to try that first. That made me feel really good that he didn’t give me one option, being the most expensive route. Together we came up with a plan in confidence and I left there spending a lot less then I had anticipated, and my kitty is at home resting ☺️

 8 years ago (16-05-2018)

I called this morning to make appointments for my fur babies..it's that time of year to get their shots (five shots a dog +heart worm test+flea & tick). I have two dogs and with their shots and exam fee, my total was going to be well over $700. I couldn't believe it! After further questioning we learned that the exam fee have more than doubled and is now $68.11 an animal. I've very sad to have to find a more affordable vet, we would drive for well over a half an hour to get here but it used to be so very, very worth it...

 8 years ago (17-05-2018)

I came home to see that my dog ate my chocolate Easter bunny that I had. I panicked and called the nearest 24 hour animal hospital to see what I should do. Who ever answered the phone was amazing!! She was very very kind and right away asked a doctor what to do and told me and then we talked a little bit about ideas on how to keep him away from the chocolate and she made me feel much much better! Who ever was answering the phone on 4/4/2018 at about 5:20pm should definitely get a pat on the back!

 8 years ago (04-04-2018)

My 5 month old puppy got stuck under a fence, and was in shock when I brought him in Easter Sunday as an emergency (most vet places including mine are closed on Sundays and since he was basically dying I grabbed the closest place to help me). His overnight surgery, including me picking him up at 8am the next day totaled out to be $2040.00. I had to max a care credit card in order to pay for it. When I picked him up, for the first few days things were okay. When I brought him back in 5 days later they removed the tubes and told us that he’d “need another surgery” if his stitches opened up. The stitches to begin with looked like they were done very sloppy. I had a surgery follow up appointment that I was told was free but when I called that morning to make sure because my puppy’s neck was filling with fluid and wasn’t draining, they told me it wouldn’t be free. So I didn’t go. I took him to my normal vet and it was way cheaper, and they also told me that the VCA should not have taken out the tubes because they were obviously still draining. So now my puppy has two drainage holes, and I am having to take him in every other day to have his neck drained until it is fully healed.

Also, some of the staff I encountered didn’t seem as in love with their job, as my little in house vets do. I will not be coming here again, it has put me in debt and caused my puppy to have more vet appointments due to poor stitching and decisions I trusted them with.

 8 years ago (10-04-2018)

I feel bad leaving one star because the actual vets at this hospital are amazing people. But the management and billing people are a absolute joke! I’ve been calling everyday for the past two weeks since my cat was discharged wanting a final updated bill and a change in the bill due date since the one given to me wasn’t the one we discussed. I went in yesterday and today being told both times the manager wasn’t in and he would call me between 2-4.....well it’s now 7pm on the second day and still no call and surprise the manager isn’t there. You people expect me to pay a amount that wasn’t agreed upon and want to try and take my full paycheck!? You’ve got to be joking!

UPDATE! The manager got in touch with me and fixed every issue! Very nice man.

 8 years ago (06-04-2018)

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VCA Pacific Avenue Animal Hospital

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