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Reviews, get directions and contact details for Verizon

Story

Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 219 N West End Blvd, Quakertown, PA 18951, USA
Phone: (215) 529-4141
State: Pennsylvania
Zip Code: 18951


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM


related searches: Verizon customer service, Verizon Fios, Verizon wireless, Verizon Prepaid, Verizon phone number, Verizon login, Verizon internet, Verizon plans
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Reviews
Terrible experience! Went to get a new phone with my wife. The first person who took our name for the wait list was helpful but the person who was then assigned to us knew nothing. We asked her what the diferences were between the Galaxy 8 and thr Pixel 2 and she didn't know. Every question we asked about features she said I dont know, then stared at us for a decision. Needless to say we walked out. We were willing and planning to pay full price for a phone but the bad service was too frustrating to stick around.
8 years ago (24-11-2017)
Friendly, thorough about fees, knowledgeable and they take their time with you until you understand everything. Discussed options. Very helpful. I haven't received my first bill but hope there are no hidden fees, excessive taxes, state taxes etc.
9 years ago (01-11-2016)
I regret, EVERY time I have to go into this store. Always in a rush to get my name, but that's where it ends. Rude, arrogant employees... (not all..... But more than one) I avoid this store at all costs. Thankfully there are many around. My wife left there near meltdown... Went it to buy new phone and was treated like she was unimportant. Nothing like having to argue with the sales person about accessories.
8 years ago (13-02-2017)
My phone was not holding a charge, took hours to charge 15 percent, and then other times the charge was incorrect. Basically the only time my phone worked was when it was plugged into the charger which defeats the purpose of a cell phone, and even then it would turn off multiple times. So I brought it in and was rudely told the issue couldn't be "authenticated." So I'm lying then? I told the rep take it off the charger and it will die. She didn't do that but continued to tell me there was no problem other then my apps which could drain the battery. She ran a standard battery check and pointed out my 5 apps that weren't even running continuously. What do apps have to do with the battery holding a charge!? She then said they were 3rd party apps. Pinterest? Ah yeah, obviously. Again, irrelevant. I played the hypothetical game and asked what should I do, uninstall all my apps and hope that works? And if it does, it still doesn't solve the problem because what's the point of a smartphone that can only call and text!? Why am I paying $600 when it's a glorified paper weight? She then told me if it is the battery that I'd have to replace it myself and to go to Amazon or Best Buy. I have insurance. I pay monthly for mobile protection. This was VERIZON's problem and after going to Best Buy and finding out that the back of the phone was starting to warp due to a swollen battery I finally got tech support to replace the phone. The back of the phone doesn't come off so it doesn't have a battery that can be replaced which seems like something somebody at a Verizon Wireless store that deals with cell phones all day should know! If anyone else has this problem don't let Verizon give you the runaround. These Samsung phones have been blowing up because of swollen batteries in a case that doesn't have a back that can come off. And the person that works at this Verizon is damn lucky that I didn't listen to her moronic advice and uninstall apps while a problem that is safety related was not addressed! But, she did give me one piece of good advice...as soon as I pay off this phone I AM GOING TO AMAZON TO GET THE FIREFLY PHONE. Im sick of this rude, negligent BS from Verizon. Can you hear me now?
8 years ago (22-05-2017)
Good service and I've never had to wait more than 5 minutes.
8 years ago (31-05-2017)
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