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Reviews, get directions and contact details for Verizon

Verizon

Story

Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 1230 E Main St, Carbondale, IL 62901, USA
Phone: (618) 549-5490
State: Illinois
City: Carbondale
Zip Code: 62901


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
Your Employee Wendell needs some training in customer service. Strangest experience I have ever had with a company. My husband and I left there shaking our heads in disbelief at his actions. I don't expect to be scolded for a cracked screen. I am 60 not 15. Strange behavior is an understatement. I expect more, considering what I spend monthly with this company. Next time I will make sure I don't deal with him, I know you have great folks working there because I have dealt with them. You will lose some customers with Wendell. Manners are important. You can call me if you like -- you have my number.✌👌 Ps.. This photo was taken by me and is what one would consider a great experience, from a previous trip to your store. That is what great customer service looks like
7 years ago (05-04-2018)
Not just terrible customer service, but zero customer service, other than they (Sales Rep and Store Manager) recommended I contact Apple direct to gain access to my iPhone or buy a new phone. I immediately drove to the Verizon store in Marion. They assisted me and got me back in my phone in less than 3 minutes. Marion Verizon store 5 Stars!
7 years ago (20-01-2018)
Russell was extremely helpful and very nice and congenial. I could not have had a better experience.
7 years ago (20-02-2018)
It was good to look at phones, but they couldn't give me the deal I wanted and knew was reasonable from others experiences. I called Verizon who worked with me much better than the store and gave me a better deal than I was asking for at the store.
7 years ago (06-01-2018)
Needs workers ,lady trying to help didn't in Carbondale was there over 2 and lay was helping 3 people at , then disappeared never came back. Guy said he could help then he started helping 2 other that came in long after I did finally lady with very short hair cut I ask her if she could help, she did. Didn't take but about 2 min . Thanks to her. Girl in D.Q. office was no help but other lady would be back in March. After matematernity leave. Just go figure. Not good and we have 5 phones.
7 years ago (17-01-2018)
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