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Verizon Wireless Zone - Verizon Wireless Premium Retailer

  1. Blackstone
  2. Saint Louis Park Store

Reviews, get directions and contact details for Verizon Wireless Zone - Verizon Wireless Premium Retailer

Address: 5334 W 16th St, St Louis Park, MN 55416, USA
Phone: (952) 545-9191
State: Minnesota
Zip Code: 55416


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Reviews
Update: Issue was resolved by locations management. The help was appreciated Friendly enough staff but are dishonest about rebate process. Have been trying to resolve an issue for going on a month and have been brushed off. Apparently once they have your money they are no longer concerned with you.
8 years ago (15-08-2017)
I called this Verizon store and spoke with Max who  courteously answered general questions I had about phones. When I asked him about the cost of new service, he gave me a ballpark figure, and then  suggested I come into the store, as he had customers to wait on. By the time I came to the store there were no other customers. Max identified himself to me and answered my questions about the Pixel phones that I was interested in and was also helpful about the new HTC u11 phone I'd read about. He researched the phone and told me that it wasn't scheduled to arrive for at least a couple of months, if even then.  At some point Jeremy began to insert himself into our interaction. He began using hard sell tactics about phones and plans. Knowing absolutely nothing about HTC's new phone, he pontificated negatively about it. When I said that I might wait for the new phone and clearly appeared not ready to make a decision to sign on, he became increasingly rude. Eventhough I specifically said that I planned to switch to Verizon, he insinuated that I'd wasted their time for 30 minutes.  There wasn't one other customer at any point during my visit. He kept grilling me as to why I came into the store. It was demeaning to me and, in my opinion, to Max who had written figures down for me regarding plans. He said that I 'might as well throw those papers out'! As much as I got excellent information and professional service from Max, I do not wish to see or hear Jeremy again, and I do not plan to go back to this store.
8 years ago (26-05-2017)
Jeremy and Bobby were both great helping me set up my new Pixel! The store was busy when I was there, and even though they were the only 2 on staff they did a great job of making sure everyone was greeted, even working with multiple people at the same time. Definitely going here for all my phone purchases in the future.
9 years ago (10-01-2017)
Max E helped me with my phone issue and more. Had issues along the way but he was able to resolve them and provide me with great customer service.
8 years ago (06-05-2017)
I called to get the address for the store, and a woman by the name of "Shy" sent me to some random house in Crystal. Other than that, good service.
8 years ago (06-03-2017)
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