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Reviews, get directions and contact details for Walgreens

Walgreens

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Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens.

Pharmacy Hours: M-F 9am-9pm, Sa 9am-6pm, Su 10am-6pm

Address: 17630 Kenwood Trail, Lakeville, MN 55044, USA
Phone: (952) 892-5959
State: Minnesota
Zip Code: 55044


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Reviews
Just switched from another pharmacy. Urgent care sent my rx to my old pharmacy and then when I called (because Walgreens never got it) they resent it to this one. But my insurance wouldn't cover it because it had already been filled at the old pharmacy. The pharmacist got on the phone to try and sort things out but the insurance place was closed by then. They said I could pay and come back today to get it sorted out and refunded. I assumed I was just gonna have to eat this one. Wake up the next day to a voicemail from the pharmacist saying she got everything figured out with insurance and I could come in anytime for the cost adjustment. Totally blown away that she did that on her own and even remembered me today. Definitely sticking with these guys. Previous experiences here have been good but this just was above and beyond. Thank you!
9 years ago (07-01-2017)
My Grandma just died and I was trying to get a script filled before I leave town for the funeral. I called and spoke to Cindy. She couldn't get my insurance to approve it. She said she would call and talk to my Insurance company and get back to me. I didn't hear back so I called my Insurance company and they called Cindy at the pharmacy with me on the call. Cindy was the most disrespectful person I've ever talked to at a pharmacy. She was so rude that the lady from BCBS said she was going to report her to her supervisor. It doesn't even matter that my Grandma died, they shouldn't treat anyone with the impatient attitude that Cindy showed. Very poor customer service
8 years ago (07-04-2017)
I always have trouble with the pharmacy here. I'm not sure if they are understaffed or unorganized or if it's just bad luck for me. Maybe it's lack of communication but I've waited for 30min (which is fine) for a perscription for them to realize they filled the wrong one.then had to wait. Numerous times I've filled my b.c. and had to wait an extra day or two before it actually got filled. This includes calling in about the status. One time I was 3 days late taking it cause they didn't process it. So I just went to a different place. And just yesterday I dropped my script off and asked if I could get it filled and picked up in the morning. "Sure no problem". It's afternoon now and they are just now filling it only cause I went up there. Mind you they are not busy today. I will be talking to someone about this because I don't want to be so hostile towards this place. They have very pleasant staff here but it's been very inconvenient.
9 years ago (20-01-2017)
Handy location and they have a red box.
8 years ago (31-05-2017)
Good store. Pharmacy can be busy some days, but experiences are always good.
9 years ago (13-01-2017)
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