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Sears

  1. Minnesota
  2. Lakeville Shoe Store

Reviews, get directions and contact details for Sears

Story

Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 14250 Buck Hill Rd, Burnsville, MN 55306, USA
Phone: (952) 435-2380
State: Minnesota
City: Burnsville
Zip Code: 55306


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Reviews
A nightmare all around. No one in this organization knows how to treat a customer. From the botched "delivery" of our new elliptical, which we had to go pick up, to getting the run-around from their credit and customer relations departments in trying to get credited for the service that was never used. I actually got hung up on, and I still haven't been able to get anyone to take care of this credit. I will never purchase here again.
8 years ago (30-05-2017)
Absolutely horrible. Their customer service is non existent. Good riddance that this store is closing.
8 years ago (25-06-2017)
Neutral. Good deals but sad to see this iconic store closing.
8 years ago (14-07-2017)
Worst experience I’ve ever had. This store and company has the most ridiculous process for when something brand new breaks down. We bought a new refrigerator that stopped working three months after purchase. It’s been a month and we have been without a fridge because all they will do is send a repair man out only to have it break down again and again. They have no customer service ANYWHERE! You can either call to set up a repair or talk to the store manager directly. His names Josh and he will never return your calls, is not around when he says he will be and does not really give a crap that you have no working fridge for a month and have to take days off to schedule repairs.
8 years ago (23-03-2017)
Went over there for a basic Treadmill for just doing some occasional walking. Went home to assemble and found a piece broken. Called the store and told me to bring the broken piece in. They were able to take it off of another model- in less than five minutes I was back out the door. I was surprised by the great level of customer service. Treadmill works great and big thanks to Rich who was very helpful.
8 years ago (03-10-2016)
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