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Washington and Lee Auto Service

  1. Ohio
  2. Cleveland Heights Car Repair

Reviews, get directions and contact details for Washington and Lee Auto Service

Address: 2080 Lee Rd, Cleveland Heights, OH 44118, USA
Phone: (216) 371-2850
State: Ohio
Zip Code: 44118


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Reviews
3 stars based primarily in that my SUV was accepted for service on a short notice. Upon arriving, I noticed the shop appearance was, well, terrible. Grubby looking staff members albeit they were somewhat friendly. I dropped of the vehicle for a oil chance w/filter. Upon returning to take delivery, the price was increased from our original agreement. No worries, I paid. Just for kicks, I raised my hood only to find the engine cover was not installed properly, and oil spillage.. Sloppy work. Cost them 2 stars.
8 years ago (08-06-2017)
We go here for all of our car-related stuff. The team at Washington and Lee are fantastic--they do great work and they stand by it!
8 years ago (14-06-2017)
Been going here for years for a reason. They are the best service garage I have ever experienced.
8 years ago (13-04-2017)
I agree with the earlier reviews. While they are somewhat relaxed about scheduling regular service appointments, they are highly responsive when I identify a specific issue to them and are great about communicating what they are doing, cost, etc. up until the end. To an earlier poster's comment, I have never felt like I've been upsold or prompted to make a call I didn't feel comfortable making or given an array of confusing choices. And, while I'm no expert, the price has always seemed to be within "the zone" (not always the case at other places). I wouldn't take my car anywhere else.
9 years ago (03-10-2016)
It really helps to get to know the people who service your car.
8 years ago (28-03-2017)
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