Wells Fargo Bank

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Address: 285 Molly LN, Woodstock, GA 30189, USA

Phone: (770) 516-3140

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State: Georgia

Zip Code: 30189

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Reviews

Been going to this location for years for my business deposits. I don't understand the new policy that says I can only get change back inside. I only ever really need change for a 20 so its never a lot but to have to wait either in two lines or to have to come inside and wait in a longer line the the drive through is really not something they should be asking their business customers. I am single covered at my job most days and to have to come in and leave my customers waiting for even longer is a really big issue. 😕

 10 years ago (03-04-2017)

This will be my location from now on! Really great customer service and I loved the layout-very open and clean!

 9 years ago (26-06-2017)

Went in to order new debit card. Was told by the teller I needed to speak with a banker. He was the only person there to acknowledge my presence. The "manager" walked by me several times... I guess to look busy. Never once looked my way. No one, besides the teller, said anything. Not even a simple be right with you. I would have gotten better service at a smaller satellite branch than this big one. Felt like a ghost. Step up or step out people... your customer service sucks.

 11 years ago (21-10-2015)

First things first the fees .. Oh my God the fees !!! They will find any excuse to fee you including feeing me two or three times for a monthly service fee. When I finally went in to close my account ( due to fees of course) I was told to not worry that everything has been closed and shown all that was to be given to me by the teller .Little did I know that this was not the last time I would be dealing with my supposedly " closed" account. A month went by and I went to pull up my bank statements to do my taxes and low and behold my account was still open. Not only was it still active but my account had ( you guessed it) acquired many overdraft fees due to a red box and racetrack visit that were already supposed to be accredited to my closed account. Also not only was it overdrafted it had two monthly service fees popped on for good measure. I have since had to go back 3 times to try and get my account closed. Each time I'm told only a few of the fees can be reversed. This is all due to banker error! Now they sent me a threatening letter about how I need to give them 41.80 ( this is the $6 plus another late fee of $35 of course) .. I was told by the branch manager that she will go to bat for me to get there's off and 6 dollars removed but that removing fees takes from the banks bottom line so the fee will likely still be there. Mark my words I'm not done fighting for their mistake to be resolved. Do Not Bank With This Bank!!!!!!!!!!!!!!!!!!!!!!!

 11 years ago (13-04-2016)

Love this Wells Fargo! Everyone is always so friendly and so helpful! 

 10 years ago (08-11-2016)

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