Wendy's

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"Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back."

Address: 11720 N. 56th Street , Temple Terrace 33617, FL, US

Phone: (813) 980-6441

State: FL

City: Temple Terrace

Zip Code: 33617

Opening Hours

Monday: 09:00-02:00
Tuesday: 09:00-02:00
Wednesday: 09:00-02:00
Thursday: 09:00-02:00
Friday: 09:00-02:00
Saturday: 09:00-02:00
Sunday: 09:00-02:00

Update Info

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Reviews

This is probably one of the worst Wendy’s I’ve ever been to. They’ll quite literally get every part of your order wrong; they simply don’t care enough to listen and make what you actually ordered. Nor do they care enough to give you all of it. Not to mention the food tastes like it’s been sitting on a hot driveway for hours. Deserves 0 stars to be honest

On this particular day they did not have the restaurant open, only the drive-thru was open. When we went through the drive-thru they said they didn't have enough staff to open up the restaurant. The food is good in a variety of foods to eat. We had to come around through the drive-thru just to get ketchup that was not put in our bags.

My husband and I stopped by here Sunday 11/27 to get our daughter some ice cream. We had gone to McDonald’s first and there machine was down SHOCKER I KNOW my husband still had McDonald’s on the brain and accidentally said McFlurry when the drive thru guy asked us what we wanted. The guy was so rude immediately this is Wendy’s not McDonald’s so have a great night. Apparently he’s perfect and has never made an innocent mistake. Will not be coming back. It was uncalled for. We still got our daughter a FROSTY because we promised her but I was so annoyed.

Terrible service. Nothing was ready. Made online orders and still had to wait 15 minutes inside the store….at 7am. I was the only one here. Then the manager was a snotty witch when I called her out. So much for customer service!!!! This place is the worst!!!

Save yourself some time and go to another location. They will sell you food and not have half the things that go on the food you order. Tell me upfront you don’t have the proper things to fulfill my order. That way, I have the choice to leave and go somewhere else.

Whoever was named Eric working the drive-thru telecom at 11:06 pm on 1/23/23 needs a raise or a promotion at the very least. This individual was beyond courteous and helpful. Answered all my questions with expertise and delivered in a quick, friendly fashion. This type of service is what epitomizes how not only an employee to a guest should act but between a person to a person. The service was so good in fact I went home to get my girlfriend AND COME BACK. Simply to bring her with me to get the experience of service from this stellar individual named Eric. That’s why I chose to support this establishment tonight.

We were rushed by the staff while ordering on the touch screen. The TV's were not on. Poor customer service. At least the food was decent.Food: 5/5

Ladies are chewing gum while taking orders and one is making your fries. Gross...Manager not saying anything. They do then don't know if they have baked potatoes then they do then they don't. Manage the workers...

So I didn't get to know what it tastes like because the branch manager made a big deal of my folding bike which folds to the size of a restaurant chair. Safety hazard she says? Apparently she thinks her Wendy's is a soccer playing field. I hope Wendy's starts employing branch managers with some common sense. Attaching a photo of my bike. Safety hazard indeed..

This Wendy's never fails to disappoint. I get it, you run out of things. But, normally, you offer this thing called a REFUND to the customer if he doesn't want something else. It's not that hard, especially when there is a McDonalds across the street.

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