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Reviews, get directions and contact details for West Home Health Care Inc

Address: 2085 Dabney Rd, Richmond, VA 23230, USA
Phone: (804) 353-7703
State: Virginia
City: Richmond
Zip Code: 23230


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
I have sent in payment for my invoice 2 times - some how they never received it or it's lost. Don't know if it's their staff or post office. Then they turnaround & sent my invoice to collections. Will never ever use them again - EVER.
8 years ago (05-08-2017)
Horrible customer service and support. They lose paperwork, say they never received it. I stood by the fax machine at the Dr's office and watched the fax go through then the printed confirmation. We have been trying to get a wheelchair for my husband for over six months. They have the Medicare contract and couldn't care less about their customers and their needs. Shame on you WHH.
9 years ago (20-06-2016)
It has been two weeks since i called to have service on a Invacare lift and i actually called back and was told that their warehouse person was still checking on the parts availability to provided the service. Went through the same with parts/service for electric hospital bed. After troubleshooting I ended up fixing myself. The part needed they wanted $125.00 and could not return if it was not the problem, found part on internet for $29.00 problem solved. They are unable to provide service for products sold.There seems to be no reputable healthcare service companies in Richmond. They do not deserve even one star.
9 years ago (27-04-2016)
Great experience - Roger helped me out of a bind when I needed to quickly find a replacement battery for a hoyer lift.
10 years ago (19-02-2016)
Great company. Fast service 2 hours a day. As for the bad reviews about them wanting to get paid, I don't have an issue with paying for something. If you didn't want it, don't accept it, Nothing is for free in this world
14 years ago (16-04-2012)
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