Your Personal Florist

Called last minute on Valentines Day to order an arrangement for my Mom and Judy was super nice and helpful. They not only got it delivered the same day but they were able to include so of my Mom’s favorite flowers. Highly recommend!!
5 7 years ago (14-02-2018)

ORDER YOUR FLOWERS HERE!!! I called another florist in Troy to order flowers for Mother’s Day a whole month in advance. Shortly after I placed the order, they called me back and not only said they couldn’t get the specific flower (white carnation with purple tip edging) I was requesting, but raised the price because it was Mothers Day and blamed the whole seller for raising the cost. I called YPF and they asked ME that if they couldn’t get the flower the way I wanted it, would it be ok if they made it for me.....WOW!!! I grew up in Troy and live in Nevada now and from this point forward, YPF will be the place I call first, no exceptions. Thank you for your great customer service and going above and beyond.
5 7 years ago (18-04-2018)

I had the best experience with this company. Due to being out of town, all of my communication was via email. They were quick to respond, helped to find flowers within my wedding budget, and answered all of my questions. When my flowers showed up my wedding day, they were exactly what I wanted. Thank you YPF!
5 7 years ago (19-06-2017)

I am very pleased with the service that I have received from your personal florist. They have always gave the best service and the customer service is the best. Not to mention the beautiful flowers and reasonable prices. I would highly recommended this establishment to anyone looking for a florist .
5 8 years ago (18-03-2017)

I ordered flowers from a major flower website *cough* Pro Flowers *cough* to be delivered to a family member who was in the hospital. I ordered them on a Sunday and paid extra to have them delivered the next day. Unfortunately, they were never delivered so I got a refund. Your Personal Florist to the rescue! I grew up in Troy but I live on the West Coast now. I called YPF this morning and told them what happened. They said delivering the flowers that day would be no problem, asked me my price point, and asked what kind of flowers I wanted. I simply said "purple" because that is my family member's favorite color. Just three hours - THREE HOURS - later, my flowers were delivered. Now, I was a little nervous since I did not get to pick them out for myself. I was nervous for no reason, though; the arrangement was perfect! I liked it better than the one I picked out online and it was cheaper. On top of that, the customer service I received was fantastic. Thanks to YPF, I now know to order flowers locally and have them delivered versus having the big boys do it (and screw it up).
5 8 years ago (07-03-2017)