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Reviews, get directions and contact details for Zales

Zales

Story

Zales is the Diamond Store. We help people express love in the most extraordinary ways. How do you Let Love Shine?

Address: 3333 Buford Dr Ste. 2065, Buford, GA 30519, USA
Phone: (678) 482-2383
State: Georgia
Zip Code: 30519


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

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Reviews
Overwhelmingly Awesome
8 years ago (19-12-2017)
Tonya & Donna... outstanding customer service as well as some of the other staff there. Purchased two wedding bands and had them soldered on to wedding ring which was good idea at the time. (Also purchased my Wedding ring there.) Can't exactly blame the solder work which was performed by there service department but a month later a diamond fell off the main wedding ring. Zales assoc Tonya & store Mgr Donna did an outstanding job of getting the ring re-serviced to fix the loose diamond issue. Shortly thereafter same exact diamond fell off again. My fiance went to back to Zales to get this corrected and also to clean off soldering residue which was left on the rings after the repair. Associate Gail or Gayle (not sure of the spelling) provided the WORST customer service giving my fiance an extremely hard time and grief when all that needed to be done is have the ring cleaned up properly and re-seat the diamond correctly. My fiance was put through a line of questioning, doubting and excuse after excuse. No solutions were offered or any type of remedy. Very argumentative with anything we had to say. I had a great lline of credit with Zales but... I don't think I will be purchasing anything else as long as this associate is working there.
9 years ago (30-09-2016)
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