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Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Buford today.

Address: 3333 Buford Dr Suite 2018B, Buford, GA 30519, USA
Phone: (770) 831-4909
State: Georgia
City: Buford
Zip Code: 30519


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
WORST PLACE EVER. went there to get my mom a gift & they paid no attention to me. Especially this white old lady, she just started without helping at all. Very disrespectful. attended this older man & not me, made me wait 7 minutes.
8 years ago (14-12-2017)
I recently purchased a necklace for myself no less than a month ago. It broke in less than a month and when I called the store to ask an employee named Audrey/Aubrey questions about how to get it replaced or repaired. She was rude to me and basically tried to rush me off the phone so I wouldn't bother her anymore. I don't think this store deserves any one's hard earned money. I spent thousands of dollars with them and I promise you I will never come back. Go to another Kay's if possible but this specific one in Buford is trash.
8 years ago (29-07-2017)
Normally I don't take the time to write a review but the experience that I just had with this place has fueled me to do so. I've been ring browsing just to get an idea of what I like and it has been a very pleasant experience until this point. Seeing that this is the type of place where people go to spend quite a bit of money you'd expect the employees to be a little... well welcoming. When we first walked into Kay no one greeted us which they were with customers but as a person who works in customer service you acknowledge that they're there and let them know you'll be with them in a moment. When someone finally came over and helped us the first thing he said was "you know what time we close right?" I looked at my watch and was like are you serious. I walked in about 30 minutes before they even closed! I tried on two or three rings and was honestly just really turned off by how rude and dismissive he was to really be into it. I really had high hopes for Kay but will probably be looking elsewhere and would not recommend this location to anyone.
8 years ago (26-06-2017)
Great service from the Manager named Mandi!
7 years ago (22-02-2018)
Mine was excellant! For those who have not, I suggest engaging people who are regular employees. Specifically, Rachel helped me immensely and I'm sure my wife will be happy and satisfied for her help.
9 years ago (12-12-2016)
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