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Zales

  1. South Tacoma
  2. South Prairie Jewelry Store
  3. East Hill-Meridian Jewelry Store

Reviews, get directions and contact details for Zales

Story

Zales is the Diamond Store. We help people express love in the most extraordinary ways. How do you Let Love Shine?

Address: 4502 S Steele St, Sp. 620, Tacoma, WA 98409, USA
Phone: (253) 475-2866
State: Washington
Zip Code: 98409


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

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Reviews
Our experience here was great! We stopped in here one day on a whim to look around at engagement rings and I found a beautiful ring I admired. The lady who helped us was very personable, nice and helpful and talked to us about what we could do when he wanted to propose or was ready to take that step. Little did I know a few weeks later my fiance proposed to me with the ring I fell in love with! So far our experience with this store has been good 😊
8 years ago (26-11-2017)
I was beyond pleased with the exceptional customer service my husband and I received. They went out of their way to help us find a perfect ring to replace the one I already had and wasn’t quite in love with. We left feeling stress free and super happy. Can’t wait to pick up my new ring in two weeks!
8 years ago (30-12-2017)
Manager Crystal was unwilling to help regarding my jewelry repair. Also unwilling to listen when discussing my protection plan. Disappointing. Never had I ever been to Zales with such poor customer service. I will not ever return nor will I recommend this store.
8 years ago (18-11-2017)
Worst customer service ever. If you care about customer service in the long haul for your jewelry, don’t buy from Zales. They will not take care of you. Jewelry is too expensive to be left without service.
8 years ago (05-11-2017)
My wife's ring has lost a stone for the second time now and we haven't even had it for 2 1/2 years. When we got it fixed the first time there were no issues getting it fixed since I had the LIFETIME protection plan on the ring. Well, we just went in the other day to the Tacoma Mall Zales and the people who work there now have piss poor customer service and apparently the warranty isn't in their system and they had no interest to help us unless we had the paper work. My sister in law also got her ring from Zales which was suppose to be custom but they just gave her the size four and guess what, a stone came out of her ring as well! So at Zales, you pay thousands and get Walmart quality.
8 years ago (08-06-2017)
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