Zales

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Address: 5043 Tuttle Crossing Blvd #111A, Dublin, OH 43016, USA

Phone: (614) 588-8987

Website

State: Ohio

City: Dublin

Zip Code: 43016

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

Extremely disappointed in this Zales. I ordered an engagement ring which I was told would be in by a specific date, the ring did not come in. I called and spoke to someone who told me that the ring could take up to 4 weeks to come in and apologized I was misinformed. I had to buy a different engagement to use for the proposal as it was already all set up. I was highly upset but tried to just suck it up and focus on getting a new ring immediately. After waiting for multiple weeks I never heard about my original ring coming in. I gave it additional time and called back the end of week 5, I was told they would have to contact the vendor to see where it was and they’d call me back. They did call back in approximately 5 minutes, where they advised the ring was actually in the store and able to be picked up! What?!? I was never even notified that the ring came in. Had I not called, would I ever have known.  I now have 2 engagement rings, the 2nd ring (I took my business else where and had the ring in my hand that day) and the original one (it was special ordered so advised I couldn’t cancel it). We are in need of our wedding bands but can’t trust that I could depend on this store again without adding additional stress to a wedding.

 7 years ago (15-03-2018)

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