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Reviews, get directions and contact details for Zales

Address: 1600 N Riverside Ave, Medford, OR 97501, USA
Phone: (541) 770-5779
State: Oregon
City: Medford
Zip Code: 97501


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

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Reviews
Bought my wife a bracelet and it came with a missing stone and the secondary clasp wouldn't close, tried calling to get a replacement for 2 months and they kept saying they would send me a return label and never did. The 8th time I called they said they were sending me a new bracelet and also never did. The WORST customer service I've ever seen. Now I'm stuck with a $500 bracelet that is useless. DO NOT BUY FROM THIS COMPANY!!!
7 years ago (05-04-2018)
Fast and nice service. Kay knows a lot about diamonds! Good and reasonable price. The lifetime warranty is worth it... unlimited cleaning and resizing. Most of all, I like how the cut and details of gems and metals harmonize with the design. Simply neat yet classy.
8 years ago (25-09-2017)
Worst experience ever! Don't recommend this jewelry store to anyone.. They do not take actions for their mistakes and make the customer pay for it. Horrible customer service
8 years ago (05-05-2017)
Bad costumer service
8 years ago (17-12-2017)
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