Admiral Tire & Auto of Bowie

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Address: 2325D Crain Hwy, Mitchellville, MD 20716, USA

Phone: (301) 249-4300

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State: Maryland

Zip Code: 20716

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Reviews

Got four new tires on my 2012 Honda fit recently.  I stayed with the car and it took a little over an hour on a Thursday morning.  They did the job right and we're courteous and charged a fair price.  The waiting room was what  you'd expect so drop off might be worth it if possible.  Would definitely go back for tires in the future.  

 8 years ago (10-07-2017)

They do good work.  Point-blank bottom line.  I've taken my vehicles to this place for a few years now.  I have not had any problems.  I took one vehicle to SEARS close by for a Starter which somehow they screwed up.  I took it to Admiral and they got it right.  The latest problem with my vehicle was a cracked radiator which they were able to replace pretty quickly.  I'm not sure how other reviewers gave them low stars because they've fixed my vehicles both domestic and foreign correctly.

 8 years ago (19-06-2017)

Always fast service and never a long wait. Staff was helpful as well. 

 8 years ago (08-08-2017)

BEWARE.  Selling your customers a product that they do not need is NEVER okay, and attempting to justify it is even worst.  The staff at this location are great, however, the poor customer service exhibited by Admirals District Manager is unacceptable.  Unprofessional and unethical; one of the reasons why the auto mechanic industry gets a bad rap.  I only wish that I had read the poor reviews on this company prior to doing business with them.  Horrible online reviews, D- and F ratings with the BBB ... all of which are justified.  Save yourself the trouble and do not patronize this business ... they have several locations - all with very similar reviews.

 8 years ago (27-04-2017)

unfortunately, I have had multiple issues since purchasing tires here. The latest was today when I took my car in due to a slow leak. The guy rolled in my tire to show me three nails in different places.  I felt relived because at least I knew the problem was found. He told me, this tire has to be repaired."  As he walked away, I heard him murmur that he didn't know if he had that tire. I wait, feeling better that the issue is being resolved. I am called to check out and am handed my keys and wheel lock and am told I am all set.  I ask about the deductible for the tire because I have insurance and am told they repaired the tire. I said, I was told the tire had to be replaced but now you're telling me you repaired it. District manager was there and said the guy misinformed me. I went back and forth with both of them about this to no avail. I asked for the owner of the franchise info only to find out it's the father of the district manager.  Rotten experience after an already exhausting day. I never write reviews, but I felt I needed to write this one.

 9 years ago (14-12-2016)

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